Glowing Customer Reviews

Our Clients Love Us!

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Aleksey Chetver Avatar
Aleksey Chetver
2/15/2024
5 star ratingFast. Reliable. Efficient. I used them to rotor a shower drain. They were able to come out the same day.
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Marcus G. Avatar
Marcus G.
1/29/2024
I had an underground gas leak that no one could pinpoint the location of, including my regular plumber and the gas company. Tip Top brought out their gas detection expert (third-party) who found the leak within 15 minutes. I was worried it would be super expensive, but Tip Top gave me a very fair price for repairing the line (under concrete), installing an isolation valve, and doing a concrete patch. The team showed up on time the next morning, fixed the problem, and left everything clean and looking great, including the patched concrete. Everyone who came out – Mike, Izaiah, and team – was very thorough, knowledgeable, friendly, and professional. I wouldn’t hesitate to use Tip Top again and to recommend their work to others.
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L. Lee Avatar
L. Lee
1/28/2024
I had an underground gas leak that no one could pinpoint the location of, including my regular plumber and the gas company. Tip Top brought out their gas detection expert (third-party) who found the leak within 15 minutes. I was worried it would be super expensive, but Tip Top gave me a very fair price for repairing the line (under concrete), installing an isolation valve, and doing a concrete patch. The team showed up on time the next morning, fixed the problem, and left everything clean and looking great, including the patched concrete. Everyone who came out – Mike, Izaiah, and team – was very thorough, knowledgeable, friendly, and professional. I wouldn’t hesitate to use Tip Top again and to recommend their work to others.
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L. Lee Avatar
L. Lee
1/24/2024
I recently had the pleasure of hiring Cesar Cortez to fix my clogged sink, and I couldn’t be more satisfied. Their quick response time was impressive, ensuring my issue was addressed promptly. The rates were affordable, and what I appreciated most was their transparency in pricing – no surprises. The plumber was not only on time but also pleasant to work with throughout the entire process. I highly recommend their services for efficient and customer-friendly plumbing solutions.
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Jenny Olkha Avatar
Jenny Olkha
1/24/2024
I recently had the pleasure of hiring Cesar Cortez to fix my clogged sink, and I couldn’t be more satisfied. Their quick response time was impressive, ensuring my issue was addressed promptly. The rates were affordable, and what I appreciated most was their transparency in pricing – no surprises. The plumber was not only on time but also pleasant to work with throughout the entire process. I highly recommend their services for efficient and customer-friendly plumbing solutions.
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Jenny Olkha Avatar
Jenny Olkha
1/19/2024
It was a great experience he was very helpful and gave us a lot of information so we can decide on what we need to do very pleased.
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josie ayon Avatar
josie ayon
1/13/2024
It was a great experience he was very helpful and gave us a lot of information so we can decide on what we need to do very pleased.
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josie ayon Avatar
josie ayon
1/13/2024
Trustworthy, dependable, fast, knowledgeable, I can’t say enough good things about this company. Mike came out to find an outside leak which he not only found right away but fixed it on the spot. Highly recommend.
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James White Avatar
James White
1/09/2024
For the pipe repair at 1353 N. Fuller Ave., Los Angeles, 90046 – the pipe has a leak about 32″ from the curb and is 1 of 4 storm lines from the catch basin. Is it less costly to cut out about 12 inches of the existing and use a Fernco connector to refit a new pipe to the existing?
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Jack Hillbrand Avatar
Jack Hillbrand
1/09/2024
Trustworthy, dependable, fast, knowledgeable, I can’t say enough good things about this company. Mike came out to find an outside leak which he not only found right away but fixed it on the spot. Highly recommend.
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James White Avatar
James White
1/06/2024
For the pipe repair at 1353 N. Fuller Ave., Los Angeles, 90046 – the pipe has a leak about 32″ from the curb and is 1 of 4 storm lines from the catch basin. Is it less costly to cut out about 12 inches of the existing and use a Fernco connector to refit a new pipe to the existing?
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Jack Hillbrand Avatar
Jack Hillbrand
1/06/2024
5 star ratingLooking for a great plumber, great prices, a quick response time, AND a plumber you can TRUST then Tip Top Drain Pros is the company for you. After calling Thursday afternoon for an appointment to detect an outside water leak they were there the next morning. The leak was found within a half an hour (I live on almost half an acre), and because it was a simple repair they said it was part of their free estimate! I highly recommend this company. You will not be disappointed.
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James W. Avatar
James W.
12/23/2023
So responsive, professional and thorough. These guys are officially the top of my list. Mark came out, opened my access panel, did a thorough evaluation and wrote the most amazing report. These guys know their stuff. I’ve dealt with so many plumbers in LA and am so happy to have my new go-to team.
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Jessica Clifton Avatar
Jessica Clifton
12/13/2023
Tip Top did a great job! Came the same day we called and cleared the drain in our master bath tub. Great guy – very professional! The drain is running great now.
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Ellen Borowka Avatar
Ellen Borowka
12/13/2023
So responsive, professional and thorough. These guys are officially the top of my list. Mark came out, opened my access panel, did a thorough evaluation and wrote the most amazing report. These guys know their stuff. I’ve dealt with so many plumbers in LA and am so happy to have my new go-to team.
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Jessica Clifton Avatar
Jessica Clifton
12/12/2023
Tip Top did a great job! Came the same day we called and cleared the drain in our master bath tub. Great guy – very professional! The drain is running great now.
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Ellen Borowka Avatar
Ellen Borowka
12/12/2023
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Jasmine Poulin Avatar
Jasmine Poulin
12/05/2023
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Jasmine Poulin Avatar
Jasmine Poulin
12/05/2023
I contacted them online and they responded immediately. They came out to perform a free inspection/estimate to replace 2 shower nozzles/mixing valves. The price they provided was less than other plumbers so I just had them do the work while they were there. They got the parts and performed the work all in about an hour. It was a quick and cost-effective experience that really helped me out in a pinch! Highly recommend them
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Adam Jahangosha Avatar
Adam Jahangosha
11/27/2023
I contacted them online and they responded immediately. They came out to perform a free inspection/estimate to replace 2 shower nozzles/mixing valves. The price they provided was less than other plumbers so I just had them do the work while they were there. They got the parts and performed the work all in about an hour. It was a quick and cost-effective experience that really helped me out in a pinch! Highly recommend them
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Adam Jahangosha Avatar
Adam Jahangosha
11/21/2023
We had a gas leak somewhere under our 20’ wide, 100’ long driveway, which had six inches of cement with rebar in it, topped with 6” pavers. Tip Top was able to locate the exact location of the leak, remove only fifteen pavers and dig down five feet into the dirt to replace the damaged gas pipe in the middle of the driveway. They were meticulous during the entire process. They then refilled the hole and compacted the dirt so that we could patch the concrete and replace the pavers back into position. There was zero dirt or debris left and, of course, their repair passed inspection. The entire process took TWO DAYS. We’re back in our house and I couldn’t be happier with Tip Top’s service. I highly recommend them.
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karen verham Avatar
karen verham
11/20/2023
We had a gas leak somewhere under our 20’ wide, 100’ long driveway, which had six inches of cement with rebar in it, topped with 6” pavers. Tip Top was able to locate the exact location of the leak, remove only fifteen pavers and dig down five feet into the dirt to replace the damaged gas pipe in the middle of the driveway. They were meticulous during the entire process. They then refilled the hole and compacted the dirt so that we could patch the concrete and replace the pavers back into position. There was zero dirt or debris left and, of course, their repair passed inspection. The entire process took TWO DAYS. We’re back in our house and I couldn’t be happier with Tip Top’s service. I highly recommend them.
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karen verham Avatar
karen verham
11/20/2023
5 star ratingWe had a gas leak somewhere under our 20′ wide, 100′ long driveway, which had six inches of cement with rebar in it, topped with 6″ pavers. Tip Top was able to locate the exact location of the leak, remove only fifteen pavers and dig down five feet into the dirt to replace the damaged gas pipe in the middle of the driveway. They were meticulous during the entire process. They then refilled the hole and compacted the dirt so that we could patch the concrete and replace the pavers back into position. There was zero dirt or debris left and, of course, their repair passed inspection. The entire process took TWO DAYS. We’re back in our house and I couldn’t be happier with Tip Top’s service. I highly recommend them.
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karen v. Avatar
karen v.
11/20/2023
Showed up on time and handled out water pressure issues very quickly. Professionals through and through.
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Cale Miller Avatar
Cale Miller
11/18/2023
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Jim Jou Avatar
Jim Jou
11/17/2023
Your service tech Michael Gomez was fantastic! He was on time, personable, knowledgeable, and identified the problem immediately. I will not hesitate to call again thank you and you’re lucky to have him 😊
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Jim Davis Avatar
Jim Davis
11/12/2023
This company is simply WOW! I can’t praise them enough. Mike was extremely responsive, professional and thorough. When he said he was sending his best team to replace my sewer, he was not kidding. The team of professional, polite, kind and diligent brothers (4 on day one and 6 of them on day 2) efficiently dug the trenches for my new sewer and quickly had the new sewer connected and working in 2 and a quarter days. The bid was fair and the job took 2.5 days less than the other company that gave me a bid. I wondered how Tip Top Drain Pros & Plumbing Experts had such good reviews before I hired them. Now I know why!! I recommend them highly. (NOTE: they did a substantial sewer replacement vs. a sewer repair.)
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Hayley Kaplan Avatar
Hayley Kaplan
11/12/2023
Michael was very courteous and professional. Did an Excellent job. Treated us like we were valued. Thank you!
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Dahlia More-Yossef Avatar
Dahlia More-Yossef
10/04/2023
Excellent professional work.
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D S Avatar
D S
10/04/2023
Michael was very courteous and professional. Did an Excellent job. Treated us like we were valued. Thank you!
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Dahlia More-Yossef Avatar
Dahlia More-Yossef
10/04/2023
Excellent professional work.
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D S Avatar
D S
10/04/2023
We worked with this company in a very difficult project. Not only the cost was reasonable the workmanship was just. Mr. Michael Hogan manage the project fantastic, on time I can say how much this people are professional. Definitely big 5 star. Michel. S
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Michael Sayyah Avatar
Michael Sayyah
10/01/2023
We worked with this company in a very difficult project. Not only the cost was reasonable the workmanship was just. Mr. Michael Hogan manage the project fantastic, on time I can say how much this people are professional. Definitely big 5 star. Michel. S
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Michael Sayyah Avatar
Michael Sayyah
10/01/2023
5 star ratingQuick, fantastic service. Michael Gomez was my technician and he was very helpful and friendly. I highly recommend this company.
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Clare E. Avatar
Clare E.
9/29/2023
Pablo was exceptional. Super fast response, very thorough and transparent. The communication was also great. Couldn’t be happier with the service. Excellent.
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Chris Edwards Avatar
Chris Edwards
9/01/2023
Pablo was exceptional. Super fast response, very thorough and transparent. The communication was also great. Couldn’t be happier with the service. Excellent.
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Chris Edwards Avatar
Chris Edwards
9/01/2023
technician Izaiah Montoya was very professional and fixed the problem We will definitely use this company again.
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Noushin Samidi Avatar
Noushin Samidi
8/31/2023
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Bridgette Timcho Avatar
Bridgette Timcho
8/31/2023
technician Izaiah Montoya was very professional and fixed the problem We will definitely use this company again.
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Noushin Samidi Avatar
Noushin Samidi
8/31/2023
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Bridgette Timcho Avatar
Bridgette Timcho
8/31/2023
5 star ratingI had an issue with three of my toilets about a month ago, and called Tip Top Drain Pros. Joe Assad and his team came over promptly, installed new angle stops and water intake lines, and replaced one toilet that was very old with a newer model. The work was done promptly and courteously. Last week I had an issue with my fourth toilet, requiring a new flapper and water intake valve. I did the flapper install myself, but when it came to removing the old valve it was so old it had fused to the intake line preventing removal. Again I called Tip Top and Izaiah Montoya came out, severed the intake line, and replaced the valve with the one I had on hand. He also switched out the angle stop for a newer model. Again, the work was done promptly, courteously and everything is working again. In addition, the price paid was reasonable for the number of hours required to do both jobs. Kudos go out to both Joe and Izaiah for doing such good work. I can recommend Tip Top Drain Pros without reservation for any plumbing needs.
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Kenneth A. Avatar
Kenneth A.
8/10/2023
5 star ratingWe needed our kitchen faucet installed as well as our water pressure changed in all bathrooms at work. Ceasar came the same day and fixed it all so fast!!! He actually explained what he was doing and was so helpful. Would definitely hire again.
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Kellcy K. Avatar
Kellcy K.
8/07/2023
My husband and I would like to commend Michael Gomez for his respond to our plumbing issue. It did not work the first time he corrected the problem, but he was quick to respond when we called him to let him know that there was a break on the connection he did. He was quick to respond, dealt with it on the same day we called and FIX it ! He has a positive demeanor, pleasant to talk to and explained what his plan to correct the problem. Thank you Michael !
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Ellen Dizon Avatar
Ellen Dizon
8/05/2023
My husband and I would like to commend Michael Gomez for his respond to our plumbing issue. It did not work the first time he corrected the problem, but he was quick to respond when we called him to let him know that there was a break on the connection he did. He was quick to respond, dealt with it on the same day we called and FIX it ! He has a positive demeanor, pleasant to talk to and explained what his plan to correct the problem. Thank you Michael !
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Ellen Dizon Avatar
Ellen Dizon
8/05/2023
I was very pleased with the professionalism, knowledge, and price structure to complete the repair to our sewer line.
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Phil Silver Avatar
Phil Silver
8/04/2023
I was very pleased with the professionalism, knowledge, and price structure to complete the repair to our sewer line.
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Phil Silver Avatar
Phil Silver
8/04/2023
5 star ratingWhen my 2 year-old EcoWater water softener (from Costco, no less) decided to release resin into my entire water supply, clogging up nearly everything and reducing my water pressure to a trickle, I called around to at least 3-4 plumbers and they all couldn’t be bothered to even stop by for several days. Not Tip Top though! Miranda kindly dispatched Mike after a quick call in the early afternoon and I immediately received courtesy updates via text and calls from Mike while he was en route. He immediately helped address the issue upon arrival and did what he could to help breathe new life into the fixtures right away, including having a hot shower! Constant communication along with honest, dependable service and being a “first-responder” is what matters most and Mike, Miranda, and Tip Top delivered.
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Blake B. Avatar
Blake B.
6/26/2023
They are absolutely wonderful! On-time, clean, honest and the value is outstanding. I’ve been using them for years and they are always great. Mike Gomez, my plumber this time was great!!!
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Amir Araghi Avatar
Amir Araghi
6/18/2023
They are absolutely wonderful! On-time, clean, honest and the value is outstanding. I’ve been using them for years and they are always great. Mike Gomez, my plumber this time was great!!!
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Amir Araghi Avatar
Amir Araghi
6/18/2023
5 star ratingWe had an issue with our plumbing backing up. First American home warranty sent a company that gave us false information. I found Tip Top on the internet and am so glad I did. Had to have a pretty big job done and these guys made a hard situation better. A big thank you to Cesar and the crew. He was very professional and was able to show us the problem with a detailed inspection. The whole crew was extremely polite and hard working. We sincerely appreciate all the hard work and wouldn’t hesitate to use this company again. Thank you also Mike and Willie for all the help and hard work. They made sure all our questions were answered and gave great customer service. Best of all, our plumbing is back in tip top shape. Thank you!
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j c. Avatar
j c.
5/26/2023
5 star ratingIf you need a knowledgeable plumber and prompt appointment Tip Top Drain Pros & Plumbing are the people to call. I was able to get an immediate appointment and was so happy with the service and accommodation. Within an hour the problem in my shower was fixed and restored Thank you Cesar and Brandon for coming out so quickly and for your efficient work. My bathroom is functional and repaired! Shout out to Bella who made the appointment set up easy as 1,2,3! Will definitely use this company again!
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Marianne G. Avatar
Marianne G.
5/05/2023
5 star ratingA tenant’s kitchen sink was clogged. I contacted these guys and Josh was right on it. Took care of the problem quickly and suggested I have the clean out hydro-jetted, which I did. I will definitely use them again.
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Jeffrey S. Avatar
Jeffrey S.
5/04/2023
5 star ratingMike was great, timely, professional, got our kitchen sink unclogged quickly and efficiently, great response time, highly recommend!
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Ava J. Avatar
Ava J.
3/01/2023
5 star ratingI chose Tip Top Drain Pros for repair of several leaky faucets and toilets that would not stop running, based on their excellent Yelp reviews. I chose wisely. I was assigned Joe Assad, who did a thorough inspection, advised replacing my water pressure regulator and old worn-out intake connections to my toilets and sinks, suggested a toilet replacement for an old builder-grade unit put in during my home's initial construction 35 years ago, and checked out my kitchen sink for a leak.
Mr. Assad completely explained all aspects of the job necessary, provided a contract detailing everything, came to my home today with two assistants and completed the work promptly and to my satisfaction. His work quality is excellent, he left the work sites clean, was polite, helpful and professional throughout, and he answered all my questions. The job was completed in a very timely manner, and the cost was reasonable for the quality of the experience.
This company, and Mr. Assad particularly, was a pleasure to work with and I intend to use it again for my future plumbing needs. My highest recommendation.
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Kenneth A. Avatar
Kenneth A.
2/16/2023
5 star ratingI chose Tip Top Drain Pros for repair of several leaky faucets and toilets that would not stop running, based on their excellent Yelp reviews. I chose wisely. I was assigned Joe Assad, who did a thorough inspection, advised replacing my water pressure regulator and old worn-out intake connections to my toilets and sinks, suggested a toilet replacement for an old builder-grade unit put in during my home’s initial construction 35 years ago, and checked out my kitchen sink for a leak.Mr. Assad completely explained all aspects of the job necessary, provided a contract detailing everything, came to my home today with two assistants and completed the work promptly and to my satisfaction. His work quality is excellent, he left the work sites clean, was polite, helpful and professional throughout, and he answered all my questions. The job was completed in a very timely manner, and the cost was reasonable for the quality of the experience. This company, and Mr. Assad particularly, was a pleasure to work with and I intend to use it again for my future plumbing needs. My highest recommendation.
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Kenneth A. Avatar
Kenneth A.
2/16/2023
5 star ratingHad 2 exceedingly slow bathtub drains. Called a called of companies and decided to go with Tip Top…mostly based upon prior reviews. And, the fact they were willing to snake the drains on 3rd floor of a condo building – other companies declined to service based upon that fact.The time from scheduling to arrival was less than 2 hours. Mike was awesome; yes, he looks young, but actually isn’t. He was personable in addition to being knowledgeable & experienced. He thoroughly snaked the drains and cleaned up in what I thought was record time: less than 1.5hrs. I would definitely use Tip Top again!
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Slade L. Avatar
Slade L.
2/16/2023
5 star ratingWhat a ray of sunshine Tip Top Drain Pros was for us today. Specifically Michael Gomez. He was prompt, and accommodating (I’m recently immune-compromised and he was kind and respectful of this). With great relief, he was able to resolve the matter quickly. I’m usually quite handy but I had hit a wall. I’m immensely grateful not only for the service and value, but the professional warmth that occupies the company.
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Kristie L. Avatar
Kristie L.
2/01/2023
5 star ratingThank GOD I have finally found a plumber. I reached out to Tip Top and heard back almost immediately. They asked me to call in to schedule a service appointment and when I did, they told me someone could be at my place not only TODAY but someone could be at my place in less than an hour. Naturally, when Josh arrived, the issue I was having decided to go on a lunch break and I swore to him that I wasn't crazy. He said this always happens and to reach out to the office or to him directly if the problem persists. While they didn't have anything to fix, they still didn't try to sell me on a product or service I don't need (like most other plumbers have) which I sincerely appreciate. I have already saved Tip Top in my phone as my plumbers and will absolutely use them again.
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Maryn S. Avatar
Maryn S.
1/20/2023
5 star ratingThank GOD I have finally found a plumber. I reached out to Tip Top and heard back almost immediately. They asked me to call in to schedule a service appointment and when I did, they told me someone could be at my place not only TODAY but someone could be at my place in less than an hour. Naturally, when Josh arrived, the issue I was having decided to go on a lunch break and I swore to him that I wasn’t crazy. He said this always happens and to reach out to the office or to him directly if the problem persists. While they didn’t have anything to fix, they still didn’t try to sell me on a product or service I don’t need (like most other plumbers have) which I sincerely appreciate. I have already saved Tip Top in my phone as my plumbers and will absolutely use them again.
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Maryn S. Avatar
Maryn S.
1/20/2023
Joe Assad and the entire team at Tip Top Drain Pros have quickly become the plumbers of my dreams. They are responsive, hard-working, professional, personally lovely, and have been great every step of the way as we have encountered some bathroom plumbing issues that led to a full remodel. I cannot imagine using any other plumber now. I know that Joe and team will make sure that our issues are resolved and that the work is done competently. Can’t recommend them enough!
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Gillian Smith Chang Avatar
Gillian Smith Chang
1/19/2023
5 star ratingMike at Tip Top plumbing, did not hesitate to stop and help us with a Hot Water circulating pump problem. I was so impressed with his knowledge of everything plumbing. You have an ausome person on your team. Thank you again Tom for your generosity. May you be blessed with the best year ever!!
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Violette C. Avatar
Violette C.
1/16/2023
Joe Assad and the entire team at Tip Top Drain Pros have quickly become the plumbers of my dreams. They are responsive, hard-working, professional, personally lovely, and have been great every step of the way as we have encountered some bathroom plumbing issues that led to a full remodel. I cannot imagine using any other plumber now. I know that Joe and team will make sure that our issues are resolved and that the work is done competently. Can’t recommend them enough!
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Gillian Smith Chang Avatar
Gillian Smith Chang
1/12/2023
5 star ratingThey are very fast and thorough. Highly recommend them.
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Katie K. Avatar
Katie K.
1/06/2023
5 star ratingQuick response and professional, friendly technician. He worked with us to think through solutions.
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William M. Avatar
William M.
1/05/2023
5 star ratingJoe Assad and the entire team at Tip Top Drain Pros have quickly become the plumbers of my dreams. They are responsive, hard-working, professional, personally lovely, and have been great every step of the way as we have encountered some bathroom plumbing issues that led to a full remodel. I cannot imagine using any other plumber now. I know that Joe and team will make sure that our issues are resolved and that the work is done competently. Can't recommend them enough!
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Gillian S. Avatar
Gillian S.
1/03/2023
5 star ratingJoe Assad and the entire team at Tip Top Drain Pros have quickly become the plumbers of my dreams. They are responsive, hard-working, professional, personally lovely, and have been great every step of the way as we have encountered some bathroom plumbing issues that led to a full remodel. I cannot imagine using any other plumber now. I know that Joe and team will make sure that our issues are resolved and that the work is done competently. Can’t recommend them enough!
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Gillian S. Avatar
Gillian S.
1/03/2023
5 star ratingVery happy with the service, they sent Cesar out right away and he immediately found the issue (went right under the house to take a look without hesitation). Appreciated the speed and attention to detail.
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Julia L. Avatar
Julia L.
12/29/2022
5 star ratingThey were on time, kind, friendly, and found the leak quickly and fixed it!
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Current P. Avatar
Current P.
12/27/2022
5 star ratingJust had Cesar Cortez and Brandon Beech up to fix my kitchen sink. Both of these fine gentlemen were professional,
and great plumbers! They had my sink draining in minutes! Can't say enough good things about these two! I know who to call when I have plumbing issues!!!!
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John L. Avatar
John L.
12/26/2022
5 star ratingJust had Cesar Cortez and Brandon Beech up to fix my kitchen sink. Both of these fine gentlemen were professional, and great plumbers! They had my sink draining in minutes! Can’t say enough good things about these two! I know who to call when I have plumbing issues!!!!
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John L. Avatar
John L.
12/26/2022
5 star ratingAmazing company. Professional, knowledgeable, prompt, friendly, respectful, and above all, honest company. I have hired this company few times since last year. I first found them on Yelp after an horrible experience with the plumber my American Home shield insurance send me. For over a year the guy would not or could not detect the problem which was effecting my unit plus the unit underneath me. My neighbor and myself were frustrated and upset. After $400-$500 service fee for each time he came over and found nothing wrong and being disrespectful to me, I got upset. Cancelled my insurance and went on Yelp for help. I found Tip Top Plumbing company and one other with high customer reviews. I hired them both. I scheduled them both on the same day few hours apart. The technician from Tip Top company came promptly, friendly, and tell you the truth a little concerning since he was so young . The second company came almost 30 minutes later . They both could find the problem and gave me their estimate. Where as one company was going to schedule this job for 1/2 day to one day of works and repairs and a bill well over $2000, the young calm, technician from Tip Top Plumbing , repaired the problem same day completely, and showed me how simple the situation was when you have the right honest professionals involved. The best part !! His bill was less than $500.00!!!
Last night I noticed the garbage disposal is not working! I have done this before through out the past 15 years. I knew. They tell me it has to be changed and since it's the day before thanksgiving, I was ready to pay $$ to get the situation rectified.
I called my top choice, Tio Top company. Less than 2 hours later Mike showed up. I was not present. He could have charged me with any price and I wouldn't know and ready to pay.
He called me and said:" it only needed to be reset! I showed them how to do it next time. Nothing was done! Happy thanksgiving!!!
Who does that! These days ! With expensive Gas and all that!
Companies like this have to flourish and prosper more. It's about decency and integrity and principles.
This company is the best.
Thank you
And happy thanksgiving to the entire company, management, and technicians
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Mojgan T. Avatar
Mojgan T.
11/23/2022
5 star ratingAmazing company. Professional, knowledgeable, prompt, friendly, respectful, and above all, honest company. I have hired this company few times since last year. I first found them on Yelp after an horrible experience with the plumber my American Home shield insurance send me. For over a year the guy would not or could not detect the problem which was effecting my unit plus the unit underneath me. My neighbor and myself were frustrated and upset. After $400-$500 service fee for each time he came over and found nothing wrong and being disrespectful to me, I got upset. Cancelled my insurance and went on Yelp for help. I found Tip Top Plumbing company and one other with high customer reviews. I hired them both. I scheduled them both on the same day few hours apart. The technician from Tip Top company came promptly, friendly, and tell you the truth a little concerning since he was so young . The second company came almost 30 minutes later . They both could find the problem and gave me their estimate. Where as one company was going to schedule this job for 1/2 day to one day of works and repairs and a bill well over $2000, the young calm, technician from Tip Top Plumbing , repaired the problem same day completely, and showed me how simple the situation was when you have the right honest professionals involved. The best part !! His bill was less than $500.00!!!Last night I noticed the garbage disposal is not working! I have done this before through out the past 15 years. I knew. They tell me it has to be changed and since it’s the day before thanksgiving, I was ready to pay $$ to get the situation rectified. I called my top choice, Tio Top company. Less than 2 hours later Mike showed up. I was not present. He could have charged me with any price and I wouldn’t know and ready to pay. He called me and said:” it only needed to be reset! I showed them how to do it next time. Nothing was done! Happy thanksgiving!!!Who does that! These days ! With expensive Gas and all that! Companies like this have to flourish and prosper more. It’s about decency and integrity and principles. This company is the best. Thank you And happy thanksgiving to the entire company, management, and technicians
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Mojgan T. Avatar
Mojgan T.
11/23/2022
5 star ratingWe highly recommend Tip Top Plumbing —
They just completed a full repiping of our 60 year old galvanized pipes; great quality work and most professional, on time, and friendly. Left each day's work clean as can be. We want to shout out this crew, as they were terrific: Mike Gomez, fantastic project supervisor, Gilmore and Juan Carlos, plumbers supreme.
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Thomas B. Avatar
Thomas B.
11/21/2022
5 star ratingWe highly recommend Tip Top Plumbing –They just completed a full repiping of our 60 year old galvanized pipes; great quality work and most professional, on time, and friendly. Left each day’s work clean as can be. We want to shout out this crew, as they were terrific: Mike Gomez, fantastic project supervisor, Gilmore and Juan Carlos, plumbers supreme.
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Thomas B. Avatar
Thomas B.
11/21/2022
5 star ratingTip Top Drain Pros Were speedy and flexible on price; My commercial property was taken care of and in good hands
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Greg P. Avatar
Greg P.
11/09/2022
5 star ratingJust had Cesar come out from Tip Top and help out on a water line emergency. Within a little bit of time, Cesar came from the other side of town, analyzed the problem and immediately went into work. Kept me updated on the process along the way and was a true pro. Water line bursts are something no home owner ever wants to go through but Cesar was a lifesaver. Thanks Tip Top for responding so quickly and big shout out to Cesar for coming through in the clutch. Highly recommend.
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Jon G. Avatar
Jon G.
11/04/2022
5 star ratingHad a GREAT experience with Mike. From start to finish, Mike was really communicative and kept posted on his arrival time. I contact Tip Top to assess and address any routine maintenance for my main sewage line and they got a plumber to me that same day.

Mike showed up looking clean and professional He not only looked at the system but also took the time to explain how my sewage lines were laid out and how to run a simple test to make sure the flow was good. At his recommendation, it turned out we didn't need any immediate services but I really appreciate his honest assessment of our situation.

These guys will definitely be our go-to plumbers for all future issues and projects.
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Patrick K. Avatar
Patrick K.
11/02/2022
5 star ratingHad a GREAT experience with Mike. From start to finish, Mike was really communicative and kept posted on his arrival time. I contact Tip Top to assess and address any routine maintenance for my main sewage line and they got a plumber to me that same day. Mike showed up looking clean and professional He not only looked at the system but also took the time to explain how my sewage lines were laid out and how to run a simple test to make sure the flow was good. At his recommendation, it turned out we didn’t need any immediate services but I really appreciate his honest assessment of our situation.These guys will definitely be our go-to plumbers for all future issues and projects.
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Patrick K. Avatar
Patrick K.
11/02/2022
5 star ratingMike G did a great job installing my washing machine. He was communicative, knowledgeable and did excellent work. Highly recommend!!
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Brooke A. Avatar
Brooke A.
10/31/2022
5 star ratingTip Top saved our house today when the water pressure wanted to burst. Called our regular plumber & they had no avail & didn't seem to care we had an emergency. So I found Tip Top here on Yelp & they came in about an hour. Thank you big time!! I believe we have our new Go-To plumber! Highly recommend.
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Sacha M. Avatar
Sacha M.
10/27/2022
5 star ratingTip Top saved our house today when the water pressure wanted to burst. Called our regular plumber & they had no avail & didn’t seem to care we had an emergency. So I found Tip Top here on Yelp & they came in about an hour. Thank you big time!! I believe we have our new Go-To plumber! Highly recommend.
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Sacha M. Avatar
Sacha M.
10/27/2022
5 star ratingThis is my third time using Tip Top Drain Pros and Pluming and it was another great experience. Thanks to Cesar who quickly diagnosed the cartridge issue with my shower and came back within a couple days to promptly install a new one. Highly recommend using this company.
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Olivia J. Avatar
Olivia J.
10/24/2022
5 star ratingSUPERB! Here was my experience. Mike was on site every day to supervise and make sure I was being taken care of. The two gentlemen that did the work were here before 8 am every day, they got on with the job They worked hard.

One thing I liked more than anything was that everything happened exactly as described and written in the job sheet. When I did have to just clarify what I expected to see happen on the last day, they listened, went out to buy what they needed, came back, and surpassed my expectations. I took pictures. Now we're always going to call TTDPs when/if we ever have a plumbing issue in the future.
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Mark N. Avatar
Mark N.
10/21/2022
5 star ratingVery very honest and professional people, so glad we called them.Highly recommended.
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Chai C. Avatar
Chai C.
10/21/2022
5 star ratingSUPERB! Here was my experience. Mike was on site every day to supervise and make sure I was being taken care of. The two gentlemen that did the work were here before 8 am every day, they got on with the job They worked hard.One thing I liked more than anything was that everything happened exactly as described and written in the job sheet. When I did have to just clarify what I expected to see happen on the last day, they listened, went out to buy what they needed, came back, and surpassed my expectations. I took pictures. Now we’re always going to call TTDPs when/if we ever have a plumbing issue in the future.
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Mark N. Avatar
Mark N.
10/21/2022
5 star ratingI had Joe come out to disable our old, jetted bathtub motor that was making a weird noise and making a weird smell. We had been sent for a loop: being sent at first to plumbers, then electricians, then appliance repairmen, back to plumbers. Tip Top responded to my issue and was able to send Joe out the very next morning. They also made it possible to track when Joe was arriving so I was able to properly plan my morning and not sit around and wait. Joe was extremely professional, kind, & solved the problem in minutes. I highly recommend hiring Tip Top!
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Elisha C. Avatar
Elisha C.
10/19/2022
5 star ratingWe were having a constant drip and needed a new faucet. Michael came out and not only did a great job, but was super friendly and professional. He even followed up a couple of days later just to make sure we were still satisfied with his work. Can’t say enough good things about him. Thanks, Michael!
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Landon B. Avatar
Landon B.
10/17/2022
5 star ratingIt is a bit early to give this. They are just finishing up on the job now. They were very responsive and I messaged the manager many times to ask questions and he messaged me back immediately. They seem to have many people involved and at least talk a good game. They were the only company that actually listen to me when I said I wanted to mount the unit inside. Everybody else nodded and then gave me an estimate for an outdoor installation. It is too early to see how everything holds up but it appears to be a good quality brand and hopefully it will stand up. I should update the review later, I guess.
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Robert S. Avatar
Robert S.
10/17/2022
5 star ratingWe suddenly had no hot water!! I got in touch with Mike who was referred to me from a neighbor. He came out same day, gave me a pretty quick assessment and a fair quote to fix the project. When I agreed he quickly got the team out and they job the job done in about two hours! Really happy with the work, the guys were all super nice and did a great job! Now I can have no more cold showers!
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Jason K. Avatar
Jason K.
10/05/2022
5 star ratingWe have had the need to unblock our sewage line at least twice a year. I was very happy to find Tip Top on yelp with many excellent reviews. Michael Gomez came within two hours to clean out the line. He was exceptionally professional and kind in his manner, so when he suggested that he could (within an hour) have a camera down the line, I accepted and soon saw that my line had many places where the ceramic pipe was allowing roots to intrude. All of the team had a kind, professional manner so I agreed to have most of the line replaced with a trenchless pipe burst application up to code. The crew came the next morning and did the job efficiently, all of the crew members being friendly, hard-working and professional. After three days of labor, the camera shows my line is totally clear, and my garden is back in shape like new!
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Gary P. Avatar
Gary P.
10/05/2022
5 star ratingI had a clogged shower drain and issues with my garbage disposal this week. Tip Top Drain Pros sent out Joe Assad who was phenomenal. He was knowledgeable, friendly, and quick. I highly recommend this company to anyone having plumbing issues.
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Joshua S. Avatar
Joshua S.
9/28/2022
5 star ratingTip Top repaired our drinking fountain for our business. They provided a quick, no-hassle experience at a reasonable cost. They texted me the bio of the technician, Michael Gomez, prior to arriving, and Michael arrived when he said he would. At the end of service, Mike was able to process my credit card over the phone and promptly email me a receipt and invoice. I would recommend Tip Top for any small business owner who has limited time (i.e., every small business owner) and is wary of being gouged. We were happy with their prompt service and clear communication.
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R B. Avatar
R B.
9/22/2022
5 star ratingThe angle stops for three of my sinks weren’t working and I had a leaky faucet on top of that. Mike Gomez did a great job fixing the issues plus he took a look at a water intrusion issue between my unit and a downstairs neighbor. The work was completed quickly and my plumbing is now back to normal.
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Paul Y. Avatar
Paul Y.
9/14/2022
We had a recent water leak and found out our entire underground pipe system needed to be replaced. After meeting several plumbing companies, we went with Tip Top because they were the most responsive and laid out a clear plan with options. Tip Top finished the work in just 3 days! Other companies were quoting 1-2 weeks. They provided updates throughout the work and completed a quality post inspection. Thanks to both Michael Gomez and Michael Longo from Tip Top! We are lifetime customers because of this experience.
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Joe Lee Avatar
Joe Lee
9/12/2022
5 star ratingTip top got back to me promptly later on a holiday weekend and was able to set up a time for a plumber to come out first thing the next morning. He (I’m blanking on his name and I’m so sorry because he was lovely) texted me prior to arrival with his time and showed up promptly at that time. He put bootie coverings on his shoes and came into my place, assesses what needed to be done, gave me a very fair estimate and went to work. He did the jobs I needed to be done in a timely manner and gave me recommendations for things he couldn’t accomplish because I didn’t have the correct hardware and assured me he would come back and install at no cost. All in all, I couldn’t be happier with the service and would recommend them to any friend in need of plumbing services and will most definitely be using them in the future!
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Tina R. Avatar
Tina R.
9/11/2022
5 star ratingI had Mike Gomez at the house fixing several issues with my plumbing. He was so sweet and amazing I work as an interior designer and will for sure use him again. Thank you Mike. .
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Nina K. Avatar
Nina K.
9/10/2022
5 star ratingMike Gomez is the best. He is polite, professional, and extremely competent Great value and all around well worth the $$
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Mark T. Avatar
Mark T.
8/31/2022
5 star ratingThese guys go the full 150% for you. I couldn’t be happier with Tip Top Plumbers, especially their Super Hero, Mike Gomez! We had an emergency situation on a Sunday evening, we desperately called 5 different plumbing companies needing immediate attention. Only Tip Top Plumbers returned my call and minutes later, Mike Gomes came to save the day. From the first phone call, to every team member that participated in helping us replace part of our sewage line. We couldn’t be more grateful. These guys are true PRO’S and know their stuff. If I could give these guys 10 stars I would. There rates are fair and they give you a full scope of work before you agree. I HIGHLY recommend them. These guys care and do things right.
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M R. Avatar
M R.
8/31/2022
5 star ratingi’ve used tip top drain pros on several occasions but this time they really went above and beyond. It was 3 AM in the morning and my house was flooded I called their emergency line and they answered the phone right away not only that but they had a technician out to me within 30 minutes! They repaired my leak at a reasonable cost and referred their awesome sister restoration company to take care of my water damage issues (limegreen water damage restoration) I highly recommend tiptop drain pros their supervisor Mike and Willie are amazing!
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Anonymous C. Avatar
Anonymous C.
8/31/2022
5 star ratingThe stopper got stuck in the down position in my bathroom sink. I contacted the company on Saturday, and Michael and his colleague came first thing Monday morning. They looked it over, said they would provide me with an estimate, and removed the broken stopper from the sink as a courtesy while I awaited the estimate (which was a lifesaver). Very professional!
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Robert M. Avatar
Robert M.
8/29/2022
5 star rating$45k for permitted repipe of copper and iron horizontals for 10-unit building – came out twice to make sure they had a comprehensive, tight bid (low out of six bids). Strong leadership team. Not only were there ZERO change orders (and it looked like they underestimated the time to fix some existing slope issues), they threw in all kinds of extras, bent over backwards to please, and were a delight to work with. They are the new favorite plumber of my HOA. These guys know what they are doing. Almost too good to be true!
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Suzanne S. Avatar
Suzanne S.
8/28/2022
5 star ratingI had a slab leak that was an ongoing issue for a few months I only noticed because my bill was three times the amount I usually pay. I called several companies and no one was able to get out to me till finally I got in touch with Tip Top drain pros. They sent out their supervisor Mike and Willie not only were they able to find the leak but they came with up with a solution that was cost-effective and long-term. Quality work at a great cost I highly recommend this company.
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Hillary S. Avatar
Hillary S.
8/25/2022
5 star ratingMichael did a great job he went above and beyond and walked me through everything if I didn’t understand everything and had a great attitude.
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Sean S. Avatar
Sean S.
8/23/2022
We had a recent water leak and found out our entire underground pipe system needed to be replaced. After meeting several plumbing companies, we went with Tip Top because they were the most responsive and laid out a clear plan with options. Tip Top finished the work in just 3 days! Other companies were quoting 1-2 weeks. They provided updates throughout the work and completed a quality post inspection. Thanks to both Michael Gomez and Michael Longo from Tip Top! We are lifetime customers because of this experience.
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Joe Lee Avatar
Joe Lee
8/19/2022
5 star ratingMike and Willie, the supervisors, are the most honest, reliable, and communicative service professionals I’ve ever interacted with. I have absolute faith that the job will be done correctly and that problems will addressed with fairness and truthfulness. The entire Tip Top team is a company you can actually trust.Whenever I have a problem with my rental property, Tip Top is available to get the job done very quickly, often same day or next day. I know that once I’ve placed the call, the problem is being handled. Dealing with Tip Top has given me peace of mind with all of my plumbing needs.
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Dustin H. Avatar
Dustin H.
8/18/2022
5 star ratingWe had a faucet that was very hard to turn on. Put out a request on friday for help through Yelp. TipTop was the very first to respond. We are closed on the weekends so they made an appointment to come on monday morning between 10 and 12. On monday morning, we received a phone call from Mike promptly at 10 am to advise us as to his ETA. Mike G came and assessed our problem. He gave us options to replace the faucet (which WAS very old). We chose an option. He promised to have a specialist here between 9 and 11 the following day. Tuesday by noon, the new faucet was installed, including much of the pipework under the sink and it is a beautiful job! When my boss came in the next day, he remarked right away on how nice the new faucet is. Thanks to both Mikes involved in our repair!! Very quick, efficient and looks great!
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Karen S. Avatar
Karen S.
8/15/2022
5 star ratingWe had some issues with our shower smelling like sewage and Harry came out a handful of times to help us get to the bottom of what was going on. He’s super responsive and communicative about what was going on. Highly recommend!
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Johnny C. Avatar
Johnny C.
8/15/2022
5 star ratingTip Top installed a new water heater to replace our 18-year-old one whose pilot couldn’t be relit after a gas shut off. Thanks, Michael, for your commitment to customer service and making everything right.
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Diane J. Avatar
Diane J.
8/14/2022
5 star ratingCesar was always on time and prompt. His communication was great. He walked us through the process and was able to install our seat bidet despite all the hiccups. He was very thorough and ensured we were happy with the resolution.
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Nikita K. Avatar
Nikita K.
8/13/2022
5 star ratingWe had a recent water leak and found out our entire underground pipe system needed to be replaced. After meeting several plumbing companies, we went with Tip Top because they were the most responsive and laid out a clear plan with options.Tip Top finished the work in just 3 days! Other companies were quoting 1-2 weeks. They provided updates throughout the work and completed a quality post inspection.Thanks to both Michael Gomez and Michael Longo from Tip Top! We are lifetime customers because of this experience.
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Joe L. Avatar
Joe L.
8/12/2022
5 star ratingI had a nightmare situation,I woke up to about 3″ of water in my entire house at 1am in the morning. I called several plumbers and no one answered. Thank god for Tip Top! Only company that picked up there phone! They had a plumber to my house within the hour . They found the issue and fixed it on the spot. Excellent service at a reasonable cost! Mike and Willie were very knowledgeable and gave me all the information I needed to avoid this happening again. They also referred there sister company Lime Green Restoration and let me tell you they defined awesome! They extracted all the water and set up equipment and are helping me get my house in a livable state. I highly recommend both Tip Top drain pros and Lime Green restoration!
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Anna L. Avatar
Anna L.
8/06/2022
5 star ratingMike G and Josh M were amazing from start to finish!!. Mike talked me through the whole process as they worked to change out my homes extremely outdated water heater. Both Mike and Josh were friendly and professional. The job was done quickly and efficiently and they cleaned up any mess and hauled away the old water heater and enclosure for disposal. I definitely plan to use this company again for future plumbing projects, maintenance and issues.
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Jessica Q. Avatar
Jessica Q.
8/05/2022
5 star ratingMike Gomez was terrific – response time was terrific, as I called at 7:30 AM and he was at my place by 9:00AM. He analyzed our problem quickly, gave us options and fixed it the same day by picking up the needed fixtures and installing them. He is very personable and professional and an asset to the company – we would definitely use them again.
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Paul A. Avatar
Paul A.
8/02/2022
5 star ratingI called this company because i was having a major sewage leak from complex to the garage area spilling everywhere. The Guy Michael i think he was a supervisor. He was super friendly, explaining everything they had to do and gave me an estimate on-site. So glad i came across such a reliable company.I almost forgot to add, that when i requested a Yelp some lady named Bella called me. I felt like we were old friends because she was so Personable. Great customer service!
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kelcey R. Avatar
kelcey R.
7/28/2022
5 star ratingI’ve used Tip Top a few times now. Not only are their prices competitive, they show up when they say they will. Their staff is extremely knowledgeable, friendly and have always gotten the job done right the first time. Highly recommended!
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Kevin T. Avatar
Kevin T.
7/28/2022
5 star ratingMy experience with this company has been first rate all the timeWe’ve had multiple issues tiptop has overcome for us and every time it’s been the same wonderful service with Willie and cegar We appreciate the honesty and integrity for us as seniors without plumbing knowledge. Thank you again kids
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Johnny Q. Avatar
Johnny Q.
7/28/2022
5 star ratingDavid Jones & his crew did a fantastic job & kept us informed of the details. We highly recommend him& have referred our friends of the fair & honest service we received. Highly recommend him.
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Phyllis B. Avatar
Phyllis B.
7/28/2022
5 star ratingHarry did an amazing job removing mold and bacteria from my shower! It looks and smells amazing and he even made my water pressure better as a bonus:) thank you Harry!
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Courtney R. Avatar
Courtney R.
7/28/2022
Called Tip Top Drain Pros for a bathtub drain clog and thankfully they were able to get someone out within 2 hours if my call! Harry was very professional and friendly! I would highly recommend Tip Top to anyone who needs a drain unclogged. I’m very pleased with my experience!
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cheryl chow Avatar
cheryl chow
7/19/2022
5 star ratingTip Top was very responsive and reasonably priced for our drainage project around our new pool. The team strategized for the most effective, least invasive solution and Cesar and his crew were fast and friendly in getting the job done. Would definitely recommend them!
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Parker K. Avatar
Parker K.
7/19/2022
5 star ratingThese guys did an awesome job. Quick to respond, reasonably priced and solid work. Will definitely use them again.
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Jake K. Avatar
Jake K.
7/12/2022
Called Tip Top Drain Pros for a bathtub drain clog and thankfully they were able to get someone out within 2 hours if my call! Harry was very professional and friendly! I would highly recommend Tip Top to anyone who needs a drain unclogged. I’m very pleased with my experience!
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cheryl chow Avatar
cheryl chow
7/12/2022
Cesar was great! Professional and a gentleman Who Went out of his way to make sure I was a satisfied customer!
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William Goldstein Avatar
William Goldstein
7/12/2022
5 star ratingThank you so much Mike, you did a great job. Mike, he is a very professional, polite and very kind men. I’m recommending this company and especially Mike.
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Hrachya T. Avatar
Hrachya T.
7/11/2022
5 star ratingRESPONSIVE + HONEST – My regular plumber had an out-of-town emergency so I searched Yelp for reputable local plumbers by providing a detailed project description (30 feet main line replacement + 50 feet pipe bursting). Out of 6 companies that replied, Tip Top was the only one that gave an estimate and they did it within an hour! Tip Top then scheduled a site inspection next business day and confirmed the estimate…no price change. My regular plumber returned early so I did not hire Tip Top. However, this was the best experience I’ve had contacting a contractor, getting an estimate & scheduling an inspection.
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Cliff C. Avatar
Cliff C.
7/09/2022
5 star ratingHarry, David and Luigi of Tip Top Drain Pros solved our chronic plumbing problems. Through their expertise and hard work they fought through small crawl spaces and 100 year old pipes to fix our master bedroom shower drainage problems. Smart, friendly and fast these guys are the real deal!
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William R. Avatar
William R.
7/02/2022
Cesar was great! Professional and a gentleman Who Went out of his way to make sure I was a satisfied customer!
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William Goldstein Avatar
William Goldstein
6/19/2022
5 star ratingThank you for the great service Tip Top,Came home to a flooded living room with a broken water line (major disaster)I got online and called two plumbers one didn’t answer and the other did. Life saver , They immediately told me how to minimize damage and sent a plumber and sister water damage company!! The Plumber arrived and immediately took control of the situation with a cost and repair in the spot. When helped move some of my personal stuff out of the water. Thank youMike L and Tip Top
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Ariana H. Avatar
Ariana H.
6/19/2022
5 star ratingI called Tip Top drain pros after reading the great reviews on yelp because i had old galvanized water lines underneath my crawl space that had completely burst due to old age. Marc came out within 30 min and shut the water off for me and gave me a couple of options on how to fix this mess I had. I went with his recommendation to do a full repipe with new copper lines. His price was beyond fair and he kept his promise on completing the job in 2 days. His crew was very polite and I will definitely be calling Tip top drain pros for any future plumbing problems I run into in the future! Thanks guys
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Sofie C. Avatar
Sofie C.
6/15/2022
5 star ratingI called Tip Top & had a wonderful experience with Marc! He arrived early, was very polite, and explanatory. He looked over the situation, he explained and showed me a break in the original pipe that was 1/2 way down my (110 ft.) driveway. Needed to be replaced. Brand new pipes, digging, replaced a small piece of concrete and 2 days later had everything cleaned up and finished. Fantastic job!Thank you! Definitely recommend Tip Top Drain Pros!
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Suzy M. Avatar
Suzy M.
6/14/2022
5 star ratingHired Tip Top for a major job and they were great. Extremely professional, prompt and courteous. Ahmad and Luigi were our leads and we recommend them highly. The pricing was also fair and no unexpected fees or surcharges upon the project’s completion. We plan on using them again.
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Daniel G. Avatar
Daniel G.
5/23/2022
I really can’t begin to say enough great things about this company. The service from start to finish was absolutely incredible. They truly care about their customers and if we ever have an issue in the future they will be our go to no questions asked. David H. was our technician and what a great guy! He was incredibly helpful. He assessed our issues quickly and we can now go through our insurance company to complete our repairs. Thank you so much you guys! Outstanding service!! Would also like to note how lovely Linda was over the phone. I called her on a Friday before a holiday weekend at about 1pm and she worked us into the schedule same day! Absolutely amazing service. Thank you all for everything!
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Brooke Hayden Avatar
Brooke Hayden
5/12/2022
5 star ratingBack in January, my unit had a leaky hot water line and they came out to fix it. Worked fine for a few months, but started leaking again recently. Contacted the company and they were able to come out the next day. Jonathan was professional and quick in repairing the line. Did a great job with the fix and looks much cleaner now. Thanks Jonathan!
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Mike C. Avatar
Mike C.
5/06/2022
5 star ratingAs the owner of a Facilities Maintence Company, finding reliable, trustworthy partners is a must! I am so thankful for finding Tip Top Drain Pros. I use Cesar specifically on all my commercial properties. He is the most honest and reliable guy in the trade. His knowledge and professionalism is refreshing. I know when Cesar is on the job, the job will be done right the first time, he will do quality work and go above and beyond not only for me but also for all my clients. I am so happy I found Tip Top Drain they are truly one in a million. David, the business owner, has gone out of his way to make sure we are always take care of, his prices are great and his team is superior. You will not go wrong using them. Willie, the team’s manager is also amazing. You never have to worry with these guys. I promise they will take care of you should you need them. Give them a call…you seriously cannot lose with this team on your job.
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Ccn F. Avatar
Ccn F.
4/29/2022
5 star ratingCesar is the real deal. I run a commercial facilities maintenance company and I use Cesar at Tip Top Drain Pros for all my commercial properties in the Los Angeles area. He is reliable, honest and quite frankly the best in his trade. He responds quickly and his customer service skills are amazing. I never have to worry when Cesar is on the job. He always gives me the best price and never tries to “sell” me on services I don’t need. He is the most reliable plumber I have EVER worked with and I work with a lot of plumbers. You will never go wrong with Cesar! I highly recommend Cesar and Tip Top Drain Pros…they are truly one of a kind and I am thankful everyday for sourcing them. Best business all around hands down!
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Stephanie L. Avatar
Stephanie L.
4/29/2022
I really can’t begin to say enough great things about this company. The service from start to finish was absolutely incredible. They truly care about their customers and if we ever have an issue in the future they will be our go to no questions asked. David H. was our technician and what a great guy! He was incredibly helpful. He assessed our issues quickly and we can now go through our insurance company to complete our repairs. Thank you so much you guys! Outstanding service!! Would also like to note how lovely Linda was over the phone. I called her on a Friday before a holiday weekend at about 1pm and she worked us into the schedule same day! Absolutely amazing service. Thank you all for everything!
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Brooke Hayden Avatar
Brooke Hayden
4/19/2022
5 star ratingNew home owners and dealing with home warranty is a disaster. Fortunately for us, we found Tip Top Plumbing on Google. I called and with in 2 minutes, Cesar called me back. Cesar Cortez came out to our home late this evening, diagnosed the problem and was very knowledgable and profesional. Cesar kept us informed and was thorough with his work. Thank you Tip Top Plumbing and especially Cesar Cortez. Cesar, thank you for your professionalism and your understanding of our emergency.
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Manuel S. Avatar
Manuel S.
4/15/2022
5 star ratingJohnathan was phenomenal! We needed a last minute drip pan installed and he came within and hour, took 30 min to install it and was out in no time. I am going to be calling tip too drain for all my plumbing needs
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Sami D. Avatar
Sami D.
4/13/2022
5 star ratingOur drain blockage was not cleared during our initial appointment with Jonathan, even though he worked very hard to try to resolve the issue. We decided hydro jetting was needed, which Jonathan returned to do the next day, along with Ceasar. They took the time to scope out the situation, used a camera to inspect and find the layout of all the pipes, before starting the hydro jet. Both Jonathan and Ceasar were very patient, they did not rush through the job. They took time to explain each step to us, which we appreciated. After the drain was cleared, a suggestion was made to add another clean out, which we are considering.No one likes to deal with plumbing problems, but these guys made it less painful than it could have been. While we have dealt with many plumbing companies which we felt were less than honest, we definitely feel comfortable to call on these guys again if needed, but hopefully not any time soon!
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Shawn T. Avatar
Shawn T.
4/12/2022
5 star ratingI needed someone to come diagnose my water heater on my roof and Tip Top got back to me and sent someone in a day. I appreciate that they did not charge me to come check it out and diagnose the problem. The visit was fairly. quick and the technician Joseph was knowledgeable. Joseph was very reliable, friendly and accommodating. I showed up to my house late from work and the technician was so nice to wait for me and had no issues at all. Will recommend Tip Top to all my neighbors! Thanks again.
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Brittany V. Avatar
Brittany V.
3/31/2022
5 star ratingI was recommended to try Mike and Tip Top drain pros from a friend and he easily lived up to their glowing review. We were moving into an older home and wanted to get the plumbing sorted before we did the final move. Mike was wonderfully professional, clear and communicative. He always offered more than one solution to any problem and was open and transparent about pricing and the longevity we could expect from each fix. I felt in good hands throughout the process and am very happy with the quality of the work. I would recommend them highly!
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Felix T. Avatar
Felix T.
3/22/2022
5 star ratingI called them in the afternoon and they were out in less than an hour! My issue wasn’t even an emergency…however they came sooner than promised- and the guys were really nice. Steven and Cesar were amazing. Nice, friendly and hard working. They hydro- jetted our back drains on our home and worked hard to get the lines clear…they also showed me with a camera on the inside of our pipes so I was 100% informed on the problem and how they were fixing it. They also had new equipment and trucks which I was happy about. They were super careful around my home not to break any tile with the equipment and just overall nice guys to deal with. The price was very reasonable for the work they did. I will for sure use this company again because of the service that we received from Steven and Cesar. Not your typical upsell repair people which I was pleasantly surprised. I am happy to recommend them to anyone looking for professional plumbers- and my drains are now draining so thank you!
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Belinda C. Avatar
Belinda C.
3/15/2022
5 star ratingI woke up Saturday morning to my sewer backing up,the worse thing about it I had out of town guest on there way. I called tip top and they had a technician out to my house with in the hour. The technician that came was polite and very Knowledgeable. They had me up and running in no time. It is hard to find a honest and reliable plumbers and I’ll tell you this I’ll be definitely recommending tip top! Thank you so much for saving the day!!!
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Luigi L. Avatar
Luigi L.
2/26/2022
5 star ratingI seriously never leave reviews but really felt like these guys deserve a shout out. I called a general number and was almost immediately contacted by Joseph, who was super nice and knowledgeable. I explained our situation and he asked to FaceTime…and walked me through how to take care of the issue we were having with our water heater. A lot of places will take advantage of someone’s desperation in cases like this and he could have charged us an after hours fee. He instead helped us fix an obviously easy issue and was honest about it. We have his number saved and will definitely be reaching out to him for any future issues. In saving us $$ tonight, he gained future business from us…and many recommendations to come!
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Julianna M. Avatar
Julianna M.
2/23/2022
5 star ratingThese guys were real pro when they installed a sump pump on our home! We are so so thankful to have had the right guys for the job! They did an outstanding Job! Now hoping to get them to fix a leak on a hose and to reroute the sump pump drain.
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Kayla M. Avatar
Kayla M.
2/11/2022
5 star ratingI got the call no landlord wants to get in the middle of the night, “water is coming out of the walls, what should I do?” Being an hour away and having no knowledge of plumbing, I call 3 places until finally someone answers. I spoke to Mike and he was quickly on his way to access the problem. I was grateful to get the call that the problem was handled. My tenant told me that Mike and Willie were great and Profesional. I hope I never need them again, but good to know who to call if I ever do.
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Jason P. Avatar
Jason P.
2/09/2022
5 star ratingCeaser and Mason helped clear a secondary sink line with a hydro jet. Great service and fast!
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Jesse C. Avatar
Jesse C.
2/07/2022
5 star ratingAfter requesting a quote through yelp, I received a call within an hour to schedule an appointment. Mike and Willie came out to my home. Upon arrival I got a Courtesy call that they would be arriving. I had an emergency leak, They wore shoe covers and addressed my issue right away. I really appreciated the great communication which was excellent and I would highly recommend this company Mike and willie, thank you both for taking good care of my home. Very professional and Thorough!
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Maribel S. Avatar
Maribel S.
1/28/2022
5 star ratingI have been living in my home now for 10 years and have been through countless plumbing companies and still can not get the problem resolved. I was referred to Tip Top by a good friend. When I called I was given a window of time for them show up. Upon Arrival Mike and Will showed up and greeted me with a smile. After inspection of the property and finally showing me what the actual issue was.. The fact they took the time to look around and inspect areas that were not inspected by the other plumbers made me feel really comfortable . Mike and Will gave me a full explanation of what was going on and provided me with an estimate. They complimented my home and my German Shepard Hank who is on his last leg from brain cancer. The work was performed and I waited to give this review to see if my blockage actually stoped and it did.. Mike and Will I can not thank you enough and if you are looking for a plumbing company ask for Mike or will they rock!
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Steve M. Avatar
Steve M.
1/28/2022
5 star ratingThere is really not much worse than doing dishes when suddenly the sink backs up and you’re elbows deep in the neighbors Palmolive dish soap. So when I saw Caesar’s king face in my driveway I was more than relieved. It didn’t take him very long to not only identify the cause of my issue but also solve it efficiently. His kind nature and quick work helped turn my day around and helped keep my kitchen from being a soggy mess. Now I just keep Tip Top Drain Pros in my contacts because their service is the kind that keeps you loyal!
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Helen P. Avatar
Helen P.
10/21/2021
5 star ratingAnother one bites the dust! So first let me start off by saying that I am a very loyal customer. Cesar Cortez always makes sure that ALL of my needs are taken care of. He is definitely my go to guy, because he is a sincere gentleman. He lets me know up front what the price will be and he works fast and efficient.I appreciate the fact that Tip Top Drain Pros&Plumbing Experts of L.A are always consistent with their service. Consistent quality hard work is what they deliver!Pros:-Great prices-Quality work- Eye Candy-Fast and efficient- Bilingual -Spanish- Top Notch Service Thank you Mr.CorteZ!!!
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Brenda F. Avatar
Brenda F.
10/04/2021
5 star ratingThis company was super responsive. Very good communication all the way through, friendly, and great follow through! I definitely recommend them based on my experience.
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Glenn B. Avatar
Glenn B.
8/05/2021
5 star ratingCeasar came over, got my new toilet out of my car and installed it. Everyone at Tip Top I’ve encountered has been polite, helpful, and just cool. Sorry this wasn’t a story, but they were just good. Reasonably priced.
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Christine L. Avatar
Christine L.
7/12/2021
5 star ratingI really can’t begin to say enough great things about this company. The service from start to finish was absolutely incredible. They truly care about their customers and if we ever have an issue in the future they will be our go to no questions asked. David H. was our technician and what a great guy! He was incredibly helpful. He assessed our issues quickly and we can now go through our insurance company to complete our repairs. Thank you so much you guys! Outstanding service!!
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Brooke H. Avatar
Brooke H.
7/02/2021
5 star ratingMy shower/tub and sink both were draining slowly and needed to be snaked. Tip Top responded to my inquiry quickly, scheduled an appointment and arrived at the very onset of the window we scheduled. Their prices were competitive and the shower and sink are both working great and I would recommend their services and use them again.
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Michael G. Avatar
Michael G.
6/22/2021
5 star ratingHigh integrity company. They are serious about building a lasting business and fostering great relationships with the homeowner’s of san fernando valley.I had a kitchen sink with low water pressure. They fixed it, and later there was a leak, and they fixed it again. A lot of honesty and didn’t finish the job until it was complete.I will hire them again in the future, no doubt. I will also write a recommendation on NextDoor.com for them. Ask for David the owner, and David the Supervisor – both are very good at their craft.
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Melissa L. Avatar
Melissa L.
6/11/2021
5 star ratingI was contacted by David J. and we discussed the situation and everything has been straightened out. His team returned to perform another inspection and the technicians were very professional, knowledgeable, and helpful. David proved himself to be a standup guy and man of his word by doing what was necessary to get to the bottom of things and sent his team out again. We haven’t had a chance to complete the job yet but will definitely be in contact. Thank you, David!
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D T. Avatar
D T.
5/29/2021
5 star ratingI had an emergency repair for a 75 gallon commercial water heater replacement on the roof at 4pm Wednesday afternoon. I needed someone to come out asap and these guys were great. Most of the plumbers I contacted were optimistic about the job until they realize a crane was needed. Dave the owner called us directly on Wednesday early evening and explained what needed to be done. The guys came out on Thursday to provide an estimate and by Friday afternoon, problem solved!
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Angell C. Avatar
Angell C.
5/15/2021
Had these guys out for a Water Heater issue, and I knew it was probably going to need to be replaced. I also knew getting a Water Heater replacement could be an expensive installation but more depending on how honest your company is. Tip Top came through in flying colors and I’m impressed by the speed and professionalism at which they got it done. Thank you for your mask wearing and safe protocols as well.
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Linda Weaver Avatar
Linda Weaver
5/12/2021
Very responsive and helpful…from Linda in the office to Cesar who first came out and gave us the estimate to Luigi and Luis who got the work done and Rudy who kept the communication going!
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Anne Factor Avatar
Anne Factor
5/12/2021
A shot glass fell into our garage disposal and one our kids flipped the switch. Bad idea. Tip Top Drain Pros diagnosed the issue quickly and replaced the disposal quickly and economically. They were friendly, clean, communicative and helpful. We also had a leak from our dishwasher. They took care of that too, even though that wasn’t what they came to the house to fix. I’d recommend Tip Top Drain Pros any time. I’ll be bringing them back any time we have any plumbing needs in the home.
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Eric Pincus Avatar
Eric Pincus
5/12/2021
Fast response, they told me it would take one hour but the guy shows up in 30min or less, which was amazing and i am grateful. they are clean, the are doing the job very clean, i had problem in my kitchen sink and i was worry about messy job but Willie Melton was clean and i am very happy with his service.
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Zhoubin Gashtil Avatar
Zhoubin Gashtil
5/12/2021
run snake. excellent work
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rick clemens Avatar
rick clemens
5/12/2021
From the jump Tip Top separated themselves from the rest. I reached out to them on Easter Sunday when we determined we had a gas leak. Gas company came out and shut us down. Having a toddler – my wife and I needed hot water and heat immediately and were concerned at the situation lurking under our home. I received a personalized and thorough response directly from the owner, David. I spoke to him that afternoon (on a Sunday) and he assured me he would have a plumber scheduled for Monday morning. The next day – right on schedule – Willie came to my home to assess the situation. Willie was knowledgeable and thorough in evaluating what was wrong. Our gas lines were a mess and even with bad news, Willie had a plan to solve the situation effectively and efficiently. He is a pro and I trusted him the start. Over a couple days, Willie had a crew of excellent and hardworking plumbers – Jose, Pablo and Jose – out to my home. They were accommodating and continuously updated me on progress. The three plumbers worked non-stop and because our situation was such a mess, they were able to identify problems and rectify them. So even with bad news – they had solutions. Willie, Jose, Pablo and Jose went the extra mile to turn what was a mess of a system into a well oiled machine. The gas company came out after Tip Top left and remarked at the well done repair job and fired our gas up immediately. My wife and I now have the peace of mind knowing that our potentially hazardous situation was repaired by professionals who took their job and responsibility seriously. Besides being accommodating and doing great work Tip top is also very affordable and as the issues developed they were thorough with their explanation so I felt comfortable along the way. Thank you Tip Top for doing such an amazing job. You got clients for life.
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Christopher Miller Avatar
Christopher Miller
5/12/2021
5 star ratingDavid is so great. I submitted a request for a quote and he was one of the first responses. Wee scheduled a consultation time at my home same day. I completely messed up and missed our appointment. David showed up right on time and i wasn’t home. Even though i wasn’t there he opened up my drains and assessed the situation. I had a worker on site that offered to David to call me, but David didn’t even need me. He just cared to figure out the issues, which he did expertly, and give me a very fair price. He called me later same day, after dinner time to discuss his findings. I felt that David really cared and took time to explain in detail to make sure i understand everything and was just so very helpful and informative. He even went online to look up permits and explain how/why my sewer/plumbing permit wasn’t for street portion. I am so impressed, and appreciate his time. I now have a great understanding of what needs to be done. You can’t go wrong with a guy like this. Thank you David!
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Nancy A. Avatar
Nancy A.
4/30/2021
5 star ratingI have never posted a Yelp review, not because I don’t use Yelp but I have never felt compelled to do so until now. To sum up on the experience with Tip Top Drain Pros – thank goodness that I found them. I am on the board of the 7-unit HOA and our hot water pipe leaked profusely on a Sunday afternoon around 4pm. After calling 3 plumbers that I knew from past, I reached out and used the Yelp quote request and Tip Top was the first to respond within 20 minutes and sent a technician over within the hour!!! That initial response exemplified Tip Top’s commitment to customer service, especially their owner David. I will spare the details of the progression of the repair as they were drying, restoration and pipe repair/replacement since most of those details will not be relevant to your situation. I will emphasized that their pricing was also unbelievably competitive!!!As I said, THANK GOODNESS our HOA was lucky to find Tip Top and will continue to seek out help from Tip Top in the future for certain.
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Allison B. Avatar
Allison B.
4/30/2021
A shot glass fell into our garage disposal and one our kids flipped the switch. Bad idea. Tip Top Drain Pros diagnosed the issue quickly and replaced the disposal quickly and economically. They were friendly, clean, communicative and helpful. We also had a leak from our dishwasher. They took care of that too, even though that wasn’t what they came to the house to fix. I’d recommend Tip Top Drain Pros any time. I’ll be bringing them back any time we have any plumbing needs in the home.
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Eric Pincus Avatar
Eric Pincus
4/19/2021
Fast response, they told me it would take one hour but the guy shows up in 30min or less, which was amazing and i am grateful. they are clean, the are doing the job very clean, i had problem in my kitchen sink and i was worry about messy job but Willie Melton was clean and i am very happy with his service.
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Zhoubin Gashtil Avatar
Zhoubin Gashtil
4/19/2021
run snake. excellent work
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rick clemens Avatar
rick clemens
4/19/2021
From the jump Tip Top separated themselves from the rest. I reached out to them on Easter Sunday when we determined we had a gas leak. Gas company came out and shut us down. Having a toddler – my wife and I needed hot water and heat immediately and were concerned at the situation lurking under our home. I received a personalized and thorough response directly from the owner, David. I spoke to him that afternoon (on a Sunday) and he assured me he would have a plumber scheduled for Monday morning. The next day – right on schedule – Willie came to my home to assess the situation. Willie was knowledgeable and thorough in evaluating what was wrong. Our gas lines were a mess and even with bad news, Willie had a plan to solve the situation effectively and efficiently. He is a pro and I trusted him the start. Over a couple days, Willie had a crew of excellent and hardworking plumbers – Jose, Pablo and Jose – out to my home. They were accommodating and continuously updated me on progress. The three plumbers worked non-stop and because our situation was such a mess, they were able to identify problems and rectify them. So even with bad news – they had solutions. Willie, Jose, Pablo and Jose went the extra mile to turn what was a mess of a system into a well oiled machine. The gas company came out after Tip Top left and remarked at the well done repair job and fired our gas up immediately. My wife and I now have the peace of mind knowing that our potentially hazardous situation was repaired by professionals who took their job and responsibility seriously. Besides being accommodating and doing great work Tip top is also very affordable and as the issues developed they were thorough with their explanation so I felt comfortable along the way. Thank you Tip Top for doing such an amazing job. You got clients for life.
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Christopher Miller Avatar
Christopher Miller
4/19/2021
Had these guys out for a Water Heater issue, and I knew it was probably going to need to be replaced. I also knew getting a Water Heater replacement could be an expensive installation but more depending on how honest your company is. Tip Top came through in flying colors and I’m impressed by the speed and professionalism at which they got it done. Thank you for your mask wearing and safe protocols as well.
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Linda Weaver Avatar
Linda Weaver
4/19/2021
Very responsive and helpful…from Linda in the office to Cesar who first came out and gave us the estimate to Luigi and Luis who got the work done and Rudy who kept the communication going!
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Anne Factor Avatar
Anne Factor
4/19/2021
5 star ratingLinda and David were great getting scheduled. Joe could not have been more pleasant and efficient. Very professional company. Friendly and prompt.. highly recommend.
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Michele A. Avatar
Michele A.
4/12/2021
5 star ratingGreat service all around. Phone communication was stellar and Willie was great. He was prompt, respectful of covid protocols, etc., and he helped me out with a stubborn leak that no other plumber had been able to assist with. I’ll definitely be using them again.
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Ben H. Avatar
Ben H.
4/09/2021
5 star ratingFrom the jump Tip Top separated themselves from the rest. I reached out to them on Easter Sunday when we determined we had a gas leak. Gas company came out and shut us down. Having a toddler – my wife and I needed hot water and heat immediately and were concerned at the situation lurking under our home. I received a personalized and thorough response directly from the owner, David. I spoke to him that afternoon (on a Sunday) and he assured me he would have a plumber scheduled for Monday morning.The next day – right on schedule – Willie came to my home to assess the situation. Willie was knowledgeable and thorough in evaluating what was wrong. Our gas lines were a mess and even with bad news, Willie had a plan to solve the situation effectively and efficiently. He is a pro and I trusted him the start.Over a couple days, Willie had a crew of excellent and hardworking plumbers – Jose, Pablo and Jose – out to my home. They were accommodating and continuously updated me on progress. The three plumbers worked non-stop and because our situation was such a mess, they were able to identify problems and rectify them. So even with bad news – they had solutions. Willie, Jose, Pablo and Jose went the extra mile to turn what was a mess of a system into a well oiled machine. The gas company came out after Tip Top left and remarked at the well done repair job and fired our gas up immediately. My wife and I now have the peace of mind knowing that our potentially hazardous situation was repaired by professionals who took their job and responsibility seriously.Besides being accommodating and doing great work Tip top is also very affordable and as the issues developed they were thorough with their explanation so I felt comfortable along the way. Thank you Tip Top for doing such an amazing job. You got clients for life.
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Christopher M. Avatar
Christopher M.
4/08/2021
5 star ratingQuick response, fast service, nice and professional technician and affordable rates. Highly recommend!
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Meghan S. Avatar
Meghan S.
4/08/2021
5 star ratingExcellent choiceOur plumber,Joe.R ,actually came early, (after asking if it was O.K ) , Identified the problem quickly, and dealt with it professionally. I’m glad I called…flat rate for unclogging…no additional fees!
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Moe B. Avatar
Moe B.
4/08/2021
5 star ratingVery friendly, efficient, prompt, but most of all loved the moral support provided by Joe, the technician.
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Micaela L. Avatar
Micaela L.
4/08/2021
5 star ratingPromptly responded to my inquiry and were able to service my issue right away. On time arrival and problem solved in 15 minutes. Highly recommend. Caesar was professional and acknowledged Covid protocols.
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Renee C. Avatar
Renee C.
4/05/2021
5 star ratingWow best service ever from cesar, linda and david! It took 3 visits to replace a toilet because the toilets i bought from home depot kept arriving broken. The staff was nothing but professional, accommodating and most importantly kind! I felt so bad that they had to come multiple times but they were so nice about it and did a great job. They have a really fast response rate as well. I’m so glad i went with tiptop.
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Christie K. Avatar
Christie K.
4/02/2021
5 star ratingIt’s is with great pleasure that I write this review. SHORT STORY Tip Top Drain Pros & Plumbing was impeccable from start to finish. The full team went above and beyond the call of duty. David Jones and his team provide excellent service from the first moment of contact. I’ve referred them to all of my friends, family and neighbours. They were professional, conscientious and diligent. I will consider Tip Top Plumbing for any and every problem they provide solutions too. They are a fine example of what companies should strive to be!! After 4 failed plumbing posted a project on Yelp on a Sunday afternoon. Within moments I received a response from David providing me a very detailed description of his company, practices and services. I took comfort in the fact that they were verified, with great reviews and an up to date Instagram page. I thought maybe this was a bot message because it was so well written, even intuitive- to answer all of my queries before even speaking. At the end he asked if he we could have a quick chat about what I was experiencing (a month long kitchen stoppage effecting 3 sinks that had become impossible to live with and ruining my life!). We spoke briefly, he offered me some possible solutions (FREE on a Sunday afternoon!). I tried all that I could. David suggested we schedule for a more thorough visual inspection for the following day to which he said we’d wait for the scheduling department- to solidify the time. HE ASSURED ME THAT HE WOULD NOT LEAVE UNTIL THE PROBLEM WAS SOLVED. The following morning, EXACTLY at 8:30, David arrived with a 4 man team (Willie, Luigi and Gus- all of whom were EXCELLENT throughout). They all were socially distanced, masked, shoe coverings in hand, and fully vaccinated. THEY suggested that they travel in and out the house the path of least contact. They communicated well and thoroughly. Nothing about them felt shady (as others have get in the past).these guys were so thorough and transparent, making sure i understood every detail every step of the way!They exhausted ever effort to discover the least invasive measure to take to solve the problem. Despite there persistence, it turned out the job in fact required opening a wall to which I was mortified to hear!! A clean out need to be installed through about 20″ of cabinet, dry wall, cement, chicken wire,etc). Upon completion of the job they did a stellar job to clean up the area. Alas they did a more than beautiful job! I felt like having that problem resolved gave me life!! And best of all they were VERY fairly priced (and that was without haggle). Any company that can restore my peace of mind is worth raving about. Some businesses say “satisfaction guaranteed” but these guys went so much further than that. (I wish I could give them more stars)
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Daphne W. Avatar
Daphne W.
4/02/2021
5 star ratingI had a gas leak in my backyard, and I called Tip Top Plumbing! They sent a technician over a few hours after I called. Technician “WIlly” came over, identified the issue, and handled it promptly. I cannot be happier. Professional service, friendly technician, and an honest price. I won’t call anyone else if I have any plumbing or gas issues in the future. Very pleased with Tip Top Plumbing! Thank You David!!!!! 🙂
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Lionel H. Avatar
Lionel H.
4/01/2021
5 star ratingWonderful experience with Willie. He is very knowledgeable, thorough, and ensures the job is done right!
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Ariela K. Avatar
Ariela K.
4/01/2021
5 star ratingExcellent work, did more than expected. Professional and very thorough. Highly recommend this business to anyone. Thank you so much.
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Adam G. Avatar
Adam G.
4/01/2021
5 star ratingCalled Tip Top last night to clear a stopped up drain for tenants. Tip Top was super responsive & accommodating as we went back & forth. In my delay, the time booked up, yet they followed up first thing this morning to offer another time that worked.As if being able to schedule exactly when I needed was not enough, Cesar arrived promptly & cleared the drains efficiently, answering loads of questions. He was extremely thorough & attentive, taking special care to clean up and make sure all needs were addressed. Their price? Super! Any of the other plumbers I called charged separately for the visit & drain cleaning. Tip Top charged to fix the problem, not for the visit. The best part was I learned about their partner company, Limegreen, who can help rebuild a bathroom with water damage. Hurrah! Hoped to get the drains clear and did not expect to find a great resource for addressing a long list of other plumbing To Dos. Thanks, Cesar & Tip Top! Looking forward to working with you again soon.
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Sue P. Avatar
Sue P.
3/25/2021
5 star ratingI had a stopped drain line at 8o’clock on a Friday night. Basically stopped all plumbing operation in my condo. They were out within the hour and gave me my cost upfront before they started. Was able to clear the sewer piping that came out of my condo. Price was extremely reasonable considering it was an emergency call on a Friday night. He cleaned up any of the debris that came out of the line in the surrounding area. Overall it was a great experience and I will definitely use them again. Would definitely recommend.
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Thomas A. Avatar
Thomas A.
3/19/2021
5 star ratingThe morning of our pizza party, we had an absolute EMERGENCY when we realized that our gas pizza oven was improperly installed by some amateur we independently hired to install it. It was burning 300° lower than it needed to be at and we thought we would have to cancel our party (which was a going away party so would’ve been quite sad).We called Tip Top and within less than an hour Cesar arrived to save the day. Cesar was so helpful – he even called the clown who incorrectly installed the oven to gain valuable intel on what was going on. We spoke to David as well who was as much a pleasure to talk to as he was informative. At the end of our 30 or so minutes, Cesar completely fixed the pizza oven and together with David helped us figure out our missing parts to order for our next appointment. We were able to have our pizza party at last! We told them (and meant it!) that we’ll only ever hire Tip Top for our plumbing / gas needs because you truly can’t beat the amazing customer service and A-level work that they do.
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Ryan J. Avatar
Ryan J.
3/09/2021
5 star ratingA big thank you to Tip Top Drain Pros!! They were my second estimate for a job that included: a kitchen faucet that made a grinding sound, snaking out a shower drain, and fixing a broken sink stopper. The other company I called wanted me to pay $800 for the faucet problem. Tip Top told me it wasn’t even broken and showed me how to make the noise go away. Then Tip Top cleaned out the shower drain for a reasonable price that was literally half of what the other company wanted to charge for it. Oh, and Tip Top solved the broken sink stopper gratis! Linda couldn’t be more pleasant and efficient on the phone too. The plumber showed up when he was expected. Everything went well. Tip Top is my first and only call next time.
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Frank M. Avatar
Frank M.
2/12/2021
5 star ratingLoved that they showed up and got the job done quick for our business. Professional and efficient and great pricing. We will use them again if needed. Thanks Tip Top!
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Bianca W. Avatar
Bianca W.
12/11/2020
5 star ratingOur drains got choked, and all the dirty water started to backflow. My husband got scared after viewing the situation. We soon called this great company to rescue us as the water was about to enter the other parts of our house. Thanks, team Tip Top for cleaning our clogged drain and resolving the issue. You have saved the entire family from getting infected by cleaning the whole area and disinfecting it well. We strongly advise everyone out there to hire their team of experts.
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Jean H. Avatar
Jean H.
12/02/2020
5 star ratingFast response and great team! We smelled natural gas in our yard over the weekend and called The Gas Company to check it out. They offered little assistance other than to suggest where the leak might be and then turn off the gas to our entire house. We got a plumber to cap the suspect pipe, but that did not satisfy The Gas Co. when they returned to restore our service. I called Tip Top on a Sunday night, and David got back to me within an hour, reassuring me that they did the type of work — gas line leak detection and repair — we were seeking. Willie and crew showed up promptly @ 8a this morning to begin repairs. They assessed the situation and listened to what we needed, including pipes that were critical (i.e., to the gas dryer and furnace), nice to have (the grill) and could wait until we were ready to dig up our backyard (in-ground spa). We got all but the spa restored today. Yay! I anticipate continuing the work with them once we recover from the latest disruption. Thanks, Tip Top team!
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Peggy E. Avatar
Peggy E.
11/16/2020
5 star ratingMy drains were really clogged and I had a few leaking pipes. The handsome gentlemen Cesar Cortez(with the curly hair) assisted my family and I. He unclogged all my pipes and fixed the leaks.He have us the best price and was able to explain everything thoroughly to my grandfather(in Spanish).He got the job done fast and efficient. Thank you CESAR CORTEZ!
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Brenda F. Avatar
Brenda F.
10/21/2020
5 star ratingGreat to work with. Came out in an emergency finished in one day everything was handled professionally
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Anthony S. Avatar
Anthony S.
9/25/2020
5 star rating“Tip Top” Plumbing is true to their name. We had a water leak from under our kitchen sink. David and his team came out in a timely fashion! Willie was a true professional and diagnosed the issue and resolved the problem. We highly recommend Tip Top plumbing!
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Reinhold M. Avatar
Reinhold M.
8/30/2020
5 star ratingIn a time of despair and panic, the crew was nothing less than Professional & Attentive and their work is top notch! What a blessing to have found them!
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Jennifer O. Avatar
Jennifer O.
8/06/2020
5 star ratingCouldn’t be happier with the service that I received. I called in this morning and had someone at my house the same day. Willie was friendly and fixed my drain easily. I will not be going to anyone else with my Plumbing needs. David and his team gave me an excellent deal and great service. As a new homeowner its nice to know I have a reliable and honest person to go to.
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Riley S. Avatar
Riley S.
8/04/2020
5 star ratingWe had a drainage backup at 2 am and spent an hour trying to call those so-called 24 hr emergency plumbing service to no avail. Only one answered, Tip Top. Willie responded quickly. We have been extremely pleased with the professionalism and respectfulness of the Tip Top guys through this experience. If you have any plumbing issues these are the guys to call!
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Katrina S. Avatar
Katrina S.
7/14/2020
5 star ratingI called and willie walked me through turning off my water heater when it was leaking all over the garage floor he was a great help with super customer service i would reccomend his services to any and everyone. If you are ever in need of a plumber wille is the man I wouldn’t reccomend any other plumbers in the san fernando valley.
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Jawan C. Avatar
Jawan C.
7/01/2020
5 star ratingWillie, Cesar and the team from Tip Top Drain Pro’s are a GREAT choice for your plumbing project! They fixed our sewer line which had a root intrusion and clay pipe connection issue and also installed a perma-lining to the city sewer line. They were on-time, courteous, knowledgeable and had our job quickly completed – including city inspection. All at an extremely reasonable cost! I encourage you to bring Willie out to quote on your next project. If you’re like us, you will be very happy with their work!
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Melissa J. Avatar
Melissa J.
6/06/2020
5 star ratingThank you TipTop for coming to our home and upgrading our pipes. We also had the hydro jetting done, it was fantastic! We appreciated the honesty, professionalism and did I mention they were on time! Highly recommend
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Sally L. Avatar
Sally L.
5/27/2020
Willy came over immediately after I called. He was kind, got my problem fixed quickly and easily, and saved me a huge headache. Leak fixed and family happy. Definitely recommended.
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Chris Hackney Avatar
Chris Hackney
5/12/2020
When it comes to gas lines, things need to be fixed right the first time. I have used Tip Top before and their work is solid. This time my wife and I called them in an emergency at 2am for a gas leak that was detected by the gas company. The first thing I love about this company is there is no car salesman style haggling like with other plumbing companies. When you’re stressed out you just want a fair price and the repairs to get going. Luckily, Tip Top does just this. The owner Dave offered us a great price and the plumbing team was working on our gas lines by 9am! Life savers!! Cesar and his crew were professionals and kept me in the loop with every step of the repair process. There were no “surprise charges” like with other companies. They were fast, efficient, and knew their work. Luis was, hands down, perhaps the most knowledgeable and impressively skilled plumbing professional that I have met. He calmly explained the work process and most impressively he even pointed out a few things to prevent future plumbing problems. This is why I trust this company. Because it’s not about selling me on more work. It’s about getting it done right the first time. I will definitely keep using this company and I will recommend them to anyone!
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Allen Arias Avatar
Allen Arias
5/12/2020
Everyone hates having to call a plumber… including me, but these guys were very cool and not only fixed my problem, but helped me understand what was going on. They were at my house in less then 30 minutes. Thank you Willie for your service.
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Sergio Garza (StonerSerg) Avatar
Sergio Garza (StonerSerg)
5/12/2020
This company is amazing! Willy and his team are very professional and know what they’re doing. I highly recommend them.
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Annie Kirby Avatar
Annie Kirby
5/12/2020
Willy came to my house today (May 17th 2019) was very professional, polite, respectful, and even wore shoe covers inside my home. He unclocked the drainage problem very quickly and accurately! If I ever have any more issues I’m defiantly calling here for more service. I strongly recommend !!! Thanks Willy !
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Alina Medina Avatar
Alina Medina
5/12/2020
I had a water damage issue at my house, and the plumbers that I used to stop the leak were these guys… they were there quickly, wore shoe covers, and fixed the leak very quickly. Thank you!!
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Sandra Peralta Avatar
Sandra Peralta
5/12/2020
Had a sewage flood at my house last night, water damage and big plumbing issue both Tip top plumbing came out and identified our issue and got us flowing again. Today they are here on time to complete the agreed work. Thank you to Eddie and frank both. Thank you Willie for being so fast and professional
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Teagan G. Nelson Avatar
Teagan G. Nelson
5/12/2020
Searched on line for a reputable plumber. I called Tip Top and spoke to the owner, David who was very nice, helpful, and fair on a price quote. Scheduled a next day appointment. Luckily got a quick call back from their Field Manager Willie who said he could come right out. Willie could not have been more lovely or professional. Was really patient, and answered all my questions on other plumbing matters. Would give Willie 10 stars if could. Thanks guys!
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lisa briscoe Avatar
lisa briscoe
5/12/2020
Willie was well spoken, conducted himself in a professional manner and noticed the broken sewer pipe almost immediately. He explained the process of fixing the broken sewer pipe with ease since I am not familiar with plumbing Jargon. I will highly recommend Tip Top Drain Pros & Plumbing Experts because of this first impression.
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Rose Avatar
Rose
5/12/2020
Willie showed up for me at 2 AM on a HOLIDAY with a friendly attitude and a smiling disposition. In my experience, Tip Top has affordable prices, impeccable services, and an absolute angel in Willie.
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Jaime Blanson Avatar
Jaime Blanson
5/12/2020
Tip Top’s Willie Melton was knowledgable, informative and efficient.
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Robert Schwarzkopf Avatar
Robert Schwarzkopf
5/12/2020
Everyone hates having to call a plumber… including me, but these guys were very cool and not only fixed my problem, but helped me understand what was going on. They were at my house in less then 30 minutes. Thank you Willie for your service.
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Sergio Garza (StonerSerg) Avatar
Sergio Garza (StonerSerg)
4/19/2020
I had a water damage issue at my house, and the plumbers that I used to stop the leak were these guys… they were there quickly, wore shoe covers, and fixed the leak very quickly. Thank you!!
read more
Sandra Peralta Avatar
Sandra Peralta
4/19/2020
Had a sewage flood at my house last night, water damage and big plumbing issue both Tip top plumbing came out and identified our issue and got us flowing again. Today they are here on time to complete the agreed work. Thank you to Eddie and frank both. Thank you Willie for being so fast and professional
read more
Teagan G. Nelson Avatar
Teagan G. Nelson
4/19/2020
Searched on line for a reputable plumber. I called Tip Top and spoke to the owner, David who was very nice, helpful, and fair on a price quote. Scheduled a next day appointment. Luckily got a quick call back from their Field Manager Willie who said he could come right out. Willie could not have been more lovely or professional. Was really patient, and answered all my questions on other plumbing matters. Would give Willie 10 stars if could. Thanks guys!
read more
lisa briscoe Avatar
lisa briscoe
4/19/2020
Willie was well spoken, conducted himself in a professional manner and noticed the broken sewer pipe almost immediately. He explained the process of fixing the broken sewer pipe with ease since I am not familiar with plumbing Jargon. I will highly recommend Tip Top Drain Pros & Plumbing Experts because of this first impression.
read more
Rose Avatar
Rose
4/19/2020
Willie showed up for me at 2 AM on a HOLIDAY with a friendly attitude and a smiling disposition. In my experience, Tip Top has affordable prices, impeccable services, and an absolute angel in Willie.
read more
Jaime Blanson Avatar
Jaime Blanson
4/19/2020
Tip Top’s Willie Melton was knowledgable, informative and efficient.
read more
Robert Schwarzkopf Avatar
Robert Schwarzkopf
4/19/2020
Willy came over immediately after I called. He was kind, got my problem fixed quickly and easily, and saved me a huge headache. Leak fixed and family happy. Definitely recommended.
read more
Chris Hackney Avatar
Chris Hackney
4/19/2020
When it comes to gas lines, things need to be fixed right the first time. I have used Tip Top before and their work is solid. This time my wife and I called them in an emergency at 2am for a gas leak that was detected by the gas company. The first thing I love about this company is there is no car salesman style haggling like with other plumbing companies. When you’re stressed out you just want a fair price and the repairs to get going. Luckily, Tip Top does just this. The owner Dave offered us a great price and the plumbing team was working on our gas lines by 9am! Life savers!! Cesar and his crew were professionals and kept me in the loop with every step of the repair process. There were no “surprise charges” like with other companies. They were fast, efficient, and knew their work. Luis was, hands down, perhaps the most knowledgeable and impressively skilled plumbing professional that I have met. He calmly explained the work process and most impressively he even pointed out a few things to prevent future plumbing problems. This is why I trust this company. Because it’s not about selling me on more work. It’s about getting it done right the first time. I will definitely keep using this company and I will recommend them to anyone!
read more
Allen Arias Avatar
Allen Arias
4/19/2020
This company is amazing! Willy and his team are very professional and know what they’re doing. I highly recommend them.
read more
Annie Kirby Avatar
Annie Kirby
4/19/2020
Willy came to my house today (May 17th 2019) was very professional, polite, respectful, and even wore shoe covers inside my home. He unclocked the drainage problem very quickly and accurately! If I ever have any more issues I’m defiantly calling here for more service. I strongly recommend !!! Thanks Willy !
read more
Alina Medina Avatar
Alina Medina
4/19/2020
5 star ratingYou guys are awesome! Reasonable price, Will came it on time and very professional. I called several other companies stating the urgency of the situation but none of them was available. So I called Tip Top and spoke to Kristy and boom. I got my plumber with in a couple hours. I highly recommend this company to all my friends and family.
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James L. Avatar
James L.
3/02/2020
5 star ratingWe had a great experience with this company. From the first greeting on the phone, which was friendly and personable to meeting with Willie who came to our home. Willie was polite, extremely knowledgeable and courteous. This company is one I would definitely recommend to friends and family.
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Eva O. Avatar
Eva O.
1/15/2020
5 star ratingI had a water damage issue at my house, and the plumbers that I used to stop the leak were these guys… they were there quickly, wore shoe covers, and fixed the leak very quickly. Thank you!!
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Sandra P. Avatar
Sandra P.
12/16/2019
5 star ratingThese guys are amazing. We are new home owners with a front yard sloping into our carport, making for a very muddy and puddled first rain. This company was extremely quick to initially respond, gave us a fair estimate for a new rainwater drain, and were able to be scheduled that same week for install. They also cleaned our existing drains, cleaned up the leftover mud from the rain, and graveled areas of our yard that really needed erosion control. Above and beyond customer service from Willie. Would hire these guys again in a heartbeat.
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Linsey F. Avatar
Linsey F.
12/13/2019
5 star ratingWillie came to our facility and was quick to reassure us he had it handled. I have never had a company and friendly and was extremely reasonable with their estimate. Fortunately we did not have a gas leak however, any plumbing needs I have in the future I will be certain to call Willie!!
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Kelton H. Avatar
Kelton H.
10/25/2019
5 star ratingHad a sewage flood at my house last night, water damage and big plumbing issue bothTip top plumbing came out and identified our issue and got us flowing again. Today they are here on time to complete the agreed work. Thank you to Eddie and frank both. Thank you Willie for being so fast and professional
read more
Nelly V. Avatar
Nelly V.
9/20/2019
WOW – for all of my friends with horrible plumber stories. This team is not lazy – they provide an estimate prior and don’t try to raise the price. I had a gas leak and when the gas company spoke to them on the phone to explain what I needed (not simple stuff) the gas company said , “You got a great plumber. He knew exactly what you needed.” I will always use them and you should too. Thanks guys!
read more
Lois Lee Avatar
Lois Lee
5/12/2019
The gas company informed me that I had at least one gas leak in an old house I inherited several years ago, and therefore the gas would not be turned back on until the leaks were repaired. I live in the San Fernando Valley where the weather has been in the triple digits, lately, resulting in warm water even though the gas was off, which was lucky because it took me three weeks and several plumbers’ estimates before I found David, the owner of Tip Top Plumbing. There are three structures on my property: a house, a guest house, and a garage with an office, housekeeper’s quarters, and a laundry room, and there are gas lines running both above and below ground to all three of these structures. Given the age of the pipes, how many of them there are, and how many directions they run in, I knew this could be both a plumber’s nightmare and a plumber’s dream: a nightmare because old gas lines can be a challenge for several reasons, and a dream because this makes it easier to convince a homeowner that more needs to be done than is actually necessary. Just as I feared, before I called David/Tip Top, every plumber who came out and gave me an estimate wanted to do a lot more, and charge a lot more, than I suspected was called for. My suspicions were reinforced when I started to do some research into how gas leaks can or need to be fixed, depending on the type, location, and condition of the pipes. My research paid off, and my suspicions confirmed, when I finally called Tip Top and David came out to look at the problem. He not only told me what needed to be done, but he also told me what didn’t need to be done, and what could be repaired instead of replaced. Different from what the other plumbers who gave me estimates told me, what David told me was in line with what I read on the Internet and watched on YouTube. I’ve had to hire many plumbers over the years, and in my experience no other plumber was as informative, honest, and, bottom line, ethical as David, and his estimate was approximately half what the other plumbers quoted me. The work, itself, was excellent. I am not a plumber, but you don’t have to take my word for it—the man from the gas company who came out to check if there were still any leaks, and to make sure the work was up to code, told me that Tip Top had done an excellent job. About the cleanup: When the Tip Top plumbers were finished, you could not tell that sections of brick walkways had been removed, plants uprooted, trenches dug through gardens and under fences, and mounds of dirt, old pipe, and other debris had been piled up everywhere. Everything, living or not, was back in place and looked as if they had never been removed, and all areas were left neat and clean. None of the plumbing companies I hired in the past were nearly this meticulous in cleaning up after they had completed the job. An honorable mention needs to be given to Willy, the job supervisor. The work took several days, and Willy showed up several times each day to inspect the work, etc. When the work and cleanup were finished, he came back the next day to do an overall inspection. My husband had noticed that a sprinkler head had been broken in one section of the garden and an exposed sprinkler pipe had also been broken in another section of the garden. He pointed these out to Willy who then immediately went to the local hardware store and paid retail for parts to do the repairs. Even though we told him that he didn’t need to repair these sprinklers because we had permanently shut them off when we had drip irrigation installed, he repaired them, anyway, and did an excellent job. He told us that anything Tip Top plumbers break, Tip Top repairs or replaces, period; of course, at no charge. As we all know, a plumber who is both excellent and ethical can be hard to find. You will find such a plumber in David, along with his excellent team, when you call Tip Top Drain Pros & Plumbing Experts.
read more
Bebe Avatar
Bebe
5/12/2019
Fantastic plumbing and plumbers! Water heater went on the fritz and we needed guys who knew complicated systems for a big property. Boy were we lucky to get Gus and Jose Gomez. Thank you for great work guys.
read more
Bobby Whitell Avatar
Bobby Whitell
5/12/2019
Tip top has proven to me to be not a good company, but a great company, they have left my home always in better condition than they found it, and done correctly the firtst time. Thank you for doing a great job Everytime .
read more
cesar cortez Avatar
cesar cortez
5/12/2019
Thank you Tip Top for making my problem drains not a lasting headache . called these guys for a shower backup and they came quickly without a big sales pitch. They cleared the drain and had me back on track. Thank you Ryan
read more
Willie Melton Avatar
Willie Melton
5/12/2019
This company is most definitely worth the review. I’m not a review type person, but I’m learning it can really help to get quality help like these guys. Saved our family on bbq steak night. Stoppage and water in my kitchen. Came in a half hour,opened the drain and had a good attitude for 8 pm on a Saturday, .thanks Steve and cesar
read more
Pepper Leece Avatar
Pepper Leece
5/12/2019
Tip Top Drain Pro’s is the best! got em by referral and as always I’m skeptical until the proof and the price come out. They were transparent and decent price, didn’t try to scalp me and cleaned up their mess at the end…thank you josue and willie.
read more
rick buddy Avatar
rick buddy
5/12/2019
We use Tip Top Drain Pro’s in tandem with our business which is Water Damage and Restoration , on a regular basis and ongoing. They have proven time and again to be knowledgable , professional and experts in what they do. the repair work is always excellent. I would and will always recommend companies that perform to the standards demonstrated by this company. Thanks Tip Top!
read more
Kristi Garcia-Jones Avatar
Kristi Garcia-Jones
5/12/2019
WOW – for all of my friends with horrible plumber stories. This team is not lazy – they provide an estimate prior and don’t try to raise the price. I had a gas leak and when the gas company spoke to them on the phone to explain what I needed (not simple stuff) the gas company said , “You got a great plumber. He knew exactly what you needed.” I will always use them and you should too. Thanks guys!
read more
Lois Lee Avatar
Lois Lee
4/19/2019
The gas company informed me that I had at least one gas leak in an old house I inherited several years ago, and therefore the gas would not be turned back on until the leaks were repaired. I live in the San Fernando Valley where the weather has been in the triple digits, lately, resulting in warm water even though the gas was off, which was lucky because it took me three weeks and several plumbers’ estimates before I found David, the owner of Tip Top Plumbing. There are three structures on my property: a house, a guest house, and a garage with an office, housekeeper’s quarters, and a laundry room, and there are gas lines running both above and below ground to all three of these structures. Given the age of the pipes, how many of them there are, and how many directions they run in, I knew this could be both a plumber’s nightmare and a plumber’s dream: a nightmare because old gas lines can be a challenge for several reasons, and a dream because this makes it easier to convince a homeowner that more needs to be done than is actually necessary. Just as I feared, before I called David/Tip Top, every plumber who came out and gave me an estimate wanted to do a lot more, and charge a lot more, than I suspected was called for. My suspicions were reinforced when I started to do some research into how gas leaks can or need to be fixed, depending on the type, location, and condition of the pipes. My research paid off, and my suspicions confirmed, when I finally called Tip Top and David came out to look at the problem. He not only told me what needed to be done, but he also told me what didn’t need to be done, and what could be repaired instead of replaced. Different from what the other plumbers who gave me estimates told me, what David told me was in line with what I read on the Internet and watched on YouTube. I’ve had to hire many plumbers over the years, and in my experience no other plumber was as informative, honest, and, bottom line, ethical as David, and his estimate was approximately half what the other plumbers quoted me. The work, itself, was excellent. I am not a plumber, but you don’t have to take my word for it—the man from the gas company who came out to check if there were still any leaks, and to make sure the work was up to code, told me that Tip Top had done an excellent job. About the cleanup: When the Tip Top plumbers were finished, you could not tell that sections of brick walkways had been removed, plants uprooted, trenches dug through gardens and under fences, and mounds of dirt, old pipe, and other debris had been piled up everywhere. Everything, living or not, was back in place and looked as if they had never been removed, and all areas were left neat and clean. None of the plumbing companies I hired in the past were nearly this meticulous in cleaning up after they had completed the job. An honorable mention needs to be given to Willy, the job supervisor. The work took several days, and Willy showed up several times each day to inspect the work, etc. When the work and cleanup were finished, he came back the next day to do an overall inspection. My husband had noticed that a sprinkler head had been broken in one section of the garden and an exposed sprinkler pipe had also been broken in another section of the garden. He pointed these out to Willy who then immediately went to the local hardware store and paid retail for parts to do the repairs. Even though we told him that he didn’t need to repair these sprinklers because we had permanently shut them off when we had drip irrigation installed, he repaired them, anyway, and did an excellent job. He told us that anything Tip Top plumbers break, Tip Top repairs or replaces, period; of course, at no charge. As we all know, a plumber who is both excellent and ethical can be hard to find. You will find such a plumber in David, along with his excellent team, when you call Tip Top Drain Pros & Plumbing Experts.
read more
Bebe Avatar
Bebe
4/19/2019
Fantastic plumbing and plumbers! Water heater went on the fritz and we needed guys who knew complicated systems for a big property. Boy were we lucky to get Gus and Jose Gomez. Thank you for great work guys.
read more
Bobby Whitell Avatar
Bobby Whitell
4/19/2019
Tip top has proven to me to be not a good company, but a great company, they have left my home always in better condition than they found it, and done correctly the firtst time. Thank you for doing a great job Everytime .
read more
cesar cortez Avatar
cesar cortez
4/19/2019
Thank you Tip Top for making my problem drains not a lasting headache . called these guys for a shower backup and they came quickly without a big sales pitch. They cleared the drain and had me back on track. Thank you Ryan
read more
Willie Melton Avatar
Willie Melton
4/19/2019
This company is most definitely worth the review. I’m not a review type person, but I’m learning it can really help to get quality help like these guys. Saved our family on bbq steak night. Stoppage and water in my kitchen. Came in a half hour,opened the drain and had a good attitude for 8 pm on a Saturday, .thanks Steve and cesar
read more
Pepper Leece Avatar
Pepper Leece
4/19/2019
Tip Top Drain Pro’s is the best! got em by referral and as always I’m skeptical until the proof and the price come out. They were transparent and decent price, didn’t try to scalp me and cleaned up their mess at the end…thank you josue and willie.
read more
rick buddy Avatar
rick buddy
4/19/2019
5 star ratingHave been using right size plumbing and they are great, honest, and trustworthy. David is fast at responding and communicating with his clients. Highly recommend.
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S E. Avatar
S E.
2/10/2019
5 star ratingI had called Tip Top plumbing to replace my garbage disposal and David the owner was very professional and kind over the phone. I told them what the problem was and and very nice gentleman was at my residence with in 30 min. They sent Willie out to replace my garbage disposal very quickly and fixed the problem. He was professional, neat, and kind. I will definitely refer my friends and family to tip top and continue to use them for any plumbing issues I ever have.
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Cori D. Avatar
Cori D.
1/27/2019
5 star ratingI had a leaking kitchen ceiling early morning and called several plumbers and no one could send a plumber until opening times but David called his technician and Willie came within 45 minutes. Willie was great in assessing the situation. He was really nice and respectful and identified the problem right away when looking under upstairs neighbor’s sink. The neighbor decided to use their own plumbers so this review is not for the actual fixing of the issue but in terms of timing, efficiency, courteous and helpfulness they were great and i would call them again.
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Niloo F. Avatar
Niloo F.
12/18/2018
5 star ratingDavid, Willy, Ceasar and others are absolutely great! I have never been more satisfied with any plumber and never felt so comfortable that i was being treated fairly and honestly. They showed up quickly and always on time. Neat, clean, responsible… i would HIGHLY recommend them and will only use them in the future. No reason to ever look elsewhere! Thanks guys.
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Barry A. Avatar
Barry A.
9/19/2018
5 star ratingSpoke with David the owner to see how they’d accommodate us in a plumbing emergency. He tried his best to gather up any free techs and when none were available he referred me to another company that he likes and trusts. David deserves 5 stars for keeping his clients interests at heart, even if it means he won’t get the business.
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jonathan k. Avatar
jonathan k.
9/07/2018
5 star ratingThe gas company informed me that I had at least one gas leak in an old house I inherited several years ago, and therefore the gas would not be turned back on until the leaks were repaired. I live in the San Fernando Valley where the weather has been in the triple digits, lately, resulting in warm water even though the gas was off, which was lucky because it took me three weeks and several plumbers’ estimates before I found David, the owner of Tip Top Plumbing. There are three structures on my property: a house, a guest house, and a garage with an office, housekeeper’s quarters, and a laundry room, and there are gas lines running both above and below ground to all three of these structures. Given the age of the pipes, how many of them there are, and how many directions they run in, I knew this could be both a plumber’s nightmare and a plumber’s dream: a nightmare because old gas lines can be a challenge for several reasons, and a dream because this makes it easier to convince a homeowner that more needs to be done than is actually necessary. Just as I feared, before I called David/Tip Top, every plumber who came out and gave me an estimate wanted to do a lot more, and charge a lot more, than I suspected was called for. My suspicions were reinforced when I started to do some research into how gas leaks can or need to be fixed, depending on the type, location, and condition of the pipes. My research paid off, and my suspicions confirmed, when I finally called Tip Top and David came out to look at the problem. He not only told me what needed to be done, but he also told me what didn’t need to be done, and what could be repaired instead of replaced. Different from what the other plumbers who gave me estimates told me, what David told me was in line with what I read on the Internet and watched on YouTube. I’ve had to hire many plumbers over the years, and in my experience no other plumber was as informative, honest, and, bottom line, ethical as David, and his estimate was approximately half what the other plumbers quoted me. The work, itself, was excellent. I am not a plumber, but you don’t have to take my word for it–the man from the gas company who came out to check if there were still any leaks, and to make sure the work was up to code, told me that Tip Top had done an excellent job. About the cleanup: When the Tip Top plumbers were finished, you could not tell that sections of brick walkways had been removed, plants uprooted, trenches dug through gardens and under fences, and mounds of dirt, old pipe, and other debris had been piled up everywhere. Everything, living or not, was back in place and looked as if they had never been removed, and all areas were left neat and clean. None of the plumbing companies I hired in the past were nearly this meticulous in cleaning up after they had completed the job. An honorable mention needs to be given to Willy, the job supervisor. The work took several days, and Willy showed up several times each day to inspect the work, etc. When the work and cleanup were finished, he came back the next day to do an overall inspection. My wife noticed that a sprinkler head had been broken in one section of the garden and an exposed sprinkler pipe had also been broken in another section of the garden. She pointed these out to Willy who then immediately went to the local hardware store and paid retail for parts to do the repairs. Even though we told him that he didn’t need to repair these sprinklers because we had permanently shut them off when we had drip irrigation installed, he repaired them, anyway, and did an excellent job. He told us that anything Tip Top plumbers break, Tip Top repairs or replaces, period; of course, at no charge. In fact, with our permission, Willy even lengthened the exposed sprinkler pipe that had been broken so that the sprinkler head on the end of the pipe would be better positioned to water the plants just in case we ever decided to turn this sprinkler on, again. Finally, Willy called a few days later to make sure we were still happy with the work Tip Top had done, and I told him that we were not only happy, but because hiring Tip Top Plumbing had resulted in such a positive experience from beginning to end, I was inspired to write this review. As we all know, a plumber who is both excellent and ethical can be hard to find. You will find such a plumber in David, along with his excellent team, when you call Tip Top Drain Pros & Plumbing Experts.
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Larry S. Avatar
Larry S.
7/30/2018
5 star ratingIt’s Sunday, a million degrees out, and my kitchen drain with a garbage disposal clogged and sent up a bunch of black muck. Called around but most people were closed or booked up. I gave up on the call and hung up before someone could answer but they called me back and said “Hi, we missed your call?” I tell them what’s up, they got back to me to see if there was someone available, they texted me, I texted some photos…basically very professional, good communication, availability. Good vibes. They gave me an estimate that seemed pretty reasonable because hey, it’s time and it’s a real skill to do this kind of stuff. Turned out my sink sorted itself out while I was on the phone and they cancelled it right away, no problem. These dudes are basically gonna be my go-to for plumbing next time I need plumbing. It’s hard not to get hassled and mansplained, especially as a woman. But these guys were a-okay!!
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Ivette V. Avatar
Ivette V.
7/08/2018
5 star ratingFantastic Plumber’s! Was referred to them from a yellow pages listing in google search. They were in my area and could come by within two hours. Dave asked what my problem was, and told him that I had a toilet clog that was beneath the toilet and I had already removed the toilet but couldn’t reach the clog with my short auger. I needed them to come clear the blockage and replace my toilet.One of the nicest and most personable techs, Willie, came and did everything quickly, cleaned up after himself, and even help me remove the disgusting saturated carpet that was in the bathroom and take it outside. I definitely put their number in my phone book for next time. Pretty rare to find really nice service people, fair prices and quick service.
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stuart s. Avatar
stuart s.
4/26/2018
5 star ratingCaesar is fantastic! He went above and beyond for me, and was very knowledgable about what I can do on my own if my sink backs up again. Couldn’t be happier with his work! Will definitely be requesting him again if I run into trouble!
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Shelby D. Avatar
Shelby D.
1/15/2018
5 star ratingI called Right Size Plumbing and Drain last Sunday night when I was trying to find a plumber to unclog my bathroom sink and wanted to be sure they would come Monday not too late. I appreciated that David said he was open until 11:30 p.m. for phone calls. I made an appointment for his technician to come and snake my drain for the following morning between 11 and 12, and Cesar came pretty close to 11. He worked on the drain and then showed me that the pipes were so old and so filled with gunk that they needed to be replaced. Their price was reasonable for snaking the drain and replacing the very, very old pipes, and Cesar’s work was pretty quick and he cleaned up very well. I would certainly call Right Size again if I needed my drain unclogged or had other problems with my plumbing.
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Patricia R. Avatar
Patricia R.
10/06/2017
5 star ratingThe pipe in my front yard broke and started leaking and right size came to the rescue. This happened on a Saturday and there were not many plumbers available around. I called different places and they were either not answering or the ones who did answer gave me a Monday appointment as that was the earliest one available. Gary was really helpful and I sent him pictures of the leak. Even before sending someone, he gave me an estimate just by looking at the pictures and he gave me a best possible and worst possible estimate so I wouldn’t have any surprises. I really appreciated this. Once we said okay to the price, he immediately sent his men and in 2 hours they finished their job. Overall I’m satisfied with the service they provided and I’m glad they’re open on weekends too! Definitely need that.
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Arsh V. Avatar
Arsh V.
9/19/2017
5 star ratingFast, professional, affordable, and honest! Would definitely recommend them to everyone and will be calling them again if needed. Cesar was so kind and thorough!
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Chanel C. Avatar
Chanel C.
6/22/2017
5 star ratingIncredible! I had a clog so I called a friend with a snake to help me for free. I’m pretty sure he just made it worse. I called David when I realized I was in crisis. He was fantastic. He used the hydro jetting technique which I didn’t even know was a thing. I was so impressed by the technology and efficiency. Wow!If I ever have such a monstrous clog again (which I probably will because my house is old) I will call Right Size Plumbing first! Friends don’t let friends plumb their drains for them!
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Kimra H. Avatar
Kimra H.
5/16/2017
5 star ratingHad a leak inside our wall and called a recommended plumber from a friend, glad I did! Not only did they find & fix the leak quickly, they found mold growth.. Gave us a name of a water damage company and didn’t take us to the cleaners… Thank you Right Size Chris and Cesar..
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Cathy D. Avatar
Cathy D.
5/15/2017
5 star ratingWow!!! These guys rock!!! They are my new go to for plumbing. Clean worksite and explained what they were doing the whole way . Thanks right size and thank you Turner for your hydro jetting expertise. That was something else to watch!!!
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Paula G. Avatar
Paula G.
5/13/2017
5 star ratingWow! My washer was backing up and overflowing my house. I was able to get ahold of Right Size Plumbing and they were able to direct me on how to turn off the water source and was at my house in no time to fix the problem. Great customer service and work…..
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Toni M. Avatar
Toni M.
5/11/2017
5 star ratingEFFICIENT. EXPERIENCED. FAIR. I have finally found a reliable plumbing service to trust. Right Size Plumbing & Drain is now my “go to” company for home plumbing needs. As a longtime member of our valley community, I’ve written this, my first-ever, online review because I’ve experienced this company’s commitment to excellence.-Winnetka Homeowner
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Terri M. Avatar
Terri M.
4/10/2017
5 star ratingWe have a commercial building that had plumbing problems. Right size Plumbing came to the rescue. Very professional and respectful. Great company I would recommend to any family member or friend of mine.
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Scott W. Avatar
Scott W.
3/30/2017
5 star ratingThese guys are awesome! Definitely my new go-to for any plumbing or water drainage issue. They are on-time, polite, courteous, and very professional. Their cost is fair and they do a great job. I can not recommend them enough!!
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Cara S. Avatar
Cara S.
2/24/2017
5 star ratingOngoing excellent work from David and Right Size Plumbing. They are so responsive and professional, smart and fair — I feel very lucky to have met them and to have found such a trustworthy and knowledgeable company. It really gives me peace of mind to know that if something comes up with the house they will respond immediately and have all the resources to help me out and keep the house sound.In August I reviewed the company and said:Deb J.5.0 star rating 8/26/2016Over the years David and his Right Size Plumbing & Drain Co. team have done extensive work at the house we rent in the North of Montana neighborhood of Santa Monica. The owner of the home and we, the tenants, agree that David is a really smart, trustworthy, lovely guy and he and his team provide absolutely exceptional, professional, competitively priced and truly personable service. When the gas company helped us install a barbecue, they detected a gas leak, so Right Size confirmed the leak and dug out the offending pipe from the length of the backyard, installing more modern piping. They did such a great job, the backyard looked untouched afterwards. Subsequently they replaced and updated our water heater, replaced and repaired pipes in the basement and replaced a leaky lateral to the street.In a guest bathroom they worked with the homeowner to order and install custom bathroom faucets and shower trims and toilet.Any time I’ve had to call Right Size in an emergency, even something like a leak from the kitchen sink, we get an immediate response. Right Size is very transparent about the process — they clearly explain the problems and proposed solutions, and encourage clients to Google products so they feel well-informed and know that they’re getting the best prices. Right Size is always prompt, super clean and respectful of the home. We feel very lucky to have found such a talented and reliable company in Right Size Plumbing & Drain Co. and recommend them enthusiastically.
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Deb J. Avatar
Deb J.
2/01/2017
5 star ratingI would recommend this team to anyone in need of plumbing service. They showed up quickly when I had standing water in my shower and tub and cleared the clogs within minutes. They went the extra mile and wore shoe covers to keep my house clean and gave some tips on how to keep the drains clean and odor free. The technician clearly knew his trade and inspected the rest of my house’s plumbing system beyond just the clogged drains to make sure all would stay flowing and in good shape. Highly recommend them and thanks for the quick service!
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Ryan C. Avatar
Ryan C.
1/07/2017
5 star ratingI chose ‘Right Size Plumbing & Drain Co’, after searching the web for a ‘remediation’ company. My choice was based on ‘Yelp’ customers. I searched other sites as well for same and similar situations as mine, ‘remediation’. I read other people reviews and I decided to ‘Yelp’ ‘Right Size Plumbing & Drain Co’. Someone replied back a few minutes later. The next morning someone called me as promised. I explained my ’emergency’, and a man called ‘David’ was at my property with his crew 2 hours later to work on the bathroom that had the leak.Again this was an Emergency’, as the smell of sewage was really unbearable in my house, the bathroom leak was getting worse. I just moved into a new home and no leak was detected at that time. A few days after moving in I noticed a leak and an awful sewer smell. I contacted my home warranty for help. The 2 Co. that they sent to my home to locate the problem that I described did not find any leak. Their diagnostic was very poor and it didn’t get me nowhere. I decided to contact ‘American home leak detection’ for help, as the name sounded right for my situation, (at my expense of course), (no leak was found…) they suggested to call a genealogist after running a test. Wrong!2 months past by perhaps more and the leak was still present and it got worse!Another Co. came over, this time they detected a leak behind a wall (toilet pipe) (awful smell). Home warranty guide lines stated that I needed to call a ‘remediation’ Co at my expense. Once I did that they would get me someone to run a camera. This whole situation in my home caused a big stress on me and my family. I searched at 10 pm for a ‘remediation’ Co hoping to find a professional one.’Right Size Plumbing and David’ are extremely professional, and knowledgeable about ‘remediation’. They have all the equipment and crew that is needed to get the work done in a professional way. The leak was detected and, it was fixed in a few days, (The work was big). David’s crew had to break the entire bathroom to get the work done, to stop the leak, put new pipes, and material, and more. They are also very careful about keeping your home clean, and they really are very courtous. Everything was done well, quickly, safely and I totally trust this company. I would call them again. Definitely to recommend.
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Adriana I. Avatar
Adriana I.
12/03/2016
5 star ratingIt’s Saturday morning and in between soccer and dance lessons, I’m cleaning the bathroom, when – uh oh! the shower water will not turn off! OMG, what am I gonna do?! I called Right Size plumbing in a panic! David, the owner was amazing. He was incredibly quick to respond. He came over, assessed the problem, and my faucet was repaired within the hour! (Right in time to pick up the kids.) I have a slight mistrust when it comes to electricians, plumbers, and contractors – David had my trust in moments. He was professional and knowledgable with a small town feel, very friendly. David is now, my go-to guy when it comes to all of our plumbing needs – and I’ve already referred him to others – and so should you!! Call him – he will not disappoint.
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Erin L. Avatar
Erin L.
11/18/2016
5 star ratingAmazing! I don’t often take the time to write reviews, but David and Right Size Plumbing really deserve one. Everyone knows how stressful it is when something breaks and the fear of getting it fixed right, quickly, and at a fair price. Last Saturday afternoon I had a plumbing problem with our shower. Water everywhere…. I searched and found David’s Company. I called and spoke with someone in his office. Within minutes, I received a callback from David himself. It was late in the day, but David was finishing up another job and said it would be no problem to stop by my house to take a look at our problem. He showed up and within minutes knew what the problem was and started to fix it. The process was quick and done right the first time. He even followed up to make sure everything was working properly and I was happy… Yes David… We are very Happy! Looking forward to using you and your company again… Just hopefully not too soon!
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Chris S. Avatar
Chris S.
11/03/2016
5 star ratingDavid has qualities that are VERY hard to find in plumbers. He is honest about the issues he sees and fair with the pricing. I called him at 620pm and although he was finished for the day he said “Well you don’t live all that far from me, let me grab a few things and I will come over and take a look” He was also willing to give me a fair ballpark of what the cost would be if the work needed was as I described. David showed up 30 minutes later and cleared the clog. David pointed out issues that I WILL have to deal (I will need a clean out installed) Bottom line If David continues to treat me and my house with the same level of respect he has shown so far there is no reason to go anywhere else. :)Since posting this I have used Right Sized three more time each visit with the same great results including putting in a kitchen clean out and removing broken clay pipe 5 feet under ground!!
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Jason L. Avatar
Jason L.
10/26/2016
5 star ratingjust had bobby and josue out here from right size, super pro , super clean,, repaired my main water supply feeding my house. on a sunday yet, no overtime charge just like they promised.they gave me a flat rate before the job began, and stuck to it with great results. thanks for the clean work guys,,ill refer em and use em if i need a plumber again.
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Frank M. Avatar
Frank M.
8/28/2016
5 star ratingI called Right Size Plumbing for a water heater leaking issue. The guy that should up was so professional & clean looking too. He fixed the problem in less then 30 minutes and I was able to go back to work. GREAT SERVICE!!!!! His charge was very reasonable too. I would absolutely recommend Right Size Plumbing!!!! We are going to use Right Size Plumbing when we need to move the water heater into the garage in the next couple of weeks.
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Dana H. Avatar
Dana H.
8/27/2016
5 star ratingOver the years David and his Right Size Plumbing & Drain Co. team have done extensive work at the house we rent in the North of Montana neighborhood of Santa Monica. The owner of the home and we, the tenants, agree that David is a really smart, trustworthy, lovely guy and he and his team provide absolutely exceptional, professional, competitively priced and truly personable service. When the gas company helped us install a barbecue, they detected a gas leak, so Right Size confirmed the leak and dug out the offending pipe from the length of the backyard, installing more modern piping. They did such a great job, the backyard looked untouched afterwards. Subsequently they replaced and updated our water heater, replaced and repaired pipes in the basement and replaced a leaky lateral to the street.In a guest bathroom they worked with the homeowner to order and install custom bathroom faucets and shower trims and toilet.Any time I’ve had to call Right Size in an emergency, even something like a leak from the kitchen sink, we get an immediate response. Right Size is very transparent about the process — they clearly explain the problems and proposed solutions, and encourage clients to Google products so they feel well-informed and know that they’re getting the best prices. Right Size is always prompt, super clean and respectful of the home. We feel very lucky to have found such a talented and reliable company in Right Size Plumbing & Drain Co. and recommend them enthusiastically.
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Deb J. Avatar
Deb J.
8/26/2016
5 star ratingI woke up one more to find water all over my daughter’s bathroom floor and a stopped up toilet. I called Right Size Plumbing first thing in the morning and they came out immediately. David was clean, professional (even wore those booty things on his shoes even though I told him it wasn’t necessary) and explained to me in terms I could understand, what had happened. While he was there I mentioned the water pressure in some of our sinks was fluctuating between full force and very little. He fixed both problems quickly. He was friendly, prompt, informative and had good pricing. It’s so hard to find companies that you trust in this particular area of home fix-it because you always feel “taken for,” but I feel that I’ve found a company that I can rely on and won’t overcharge me. I will definitely be calling them again and have already referred them to friends.
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Tracy S. Avatar
Tracy S.
8/26/2016
5 star ratingi had these guys out to change out a water heater, they were so good at their job, I’m usually in worry mode when i have any sort of home repairs done, just because of the mystery of what is happening and the cost accrued. but with this company i felt relieved of all that stress and concern. i also set up a hydro jetting appointment with them for next week , area drains to the street.thank you for your quick ,clean (shoe boot covers) and fully reasonable pricing and attitudes.you are a step up (or two ) from any service company I’ve used. the best! still believe they are the best, try em and see for yourself.
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Catherine L. Avatar
Catherine L.
8/25/2016
5 star ratingYou want great service, you want upfront pricing?!Call Right Size… Get your work done in a clean and efficient manner second to none(shoe boot covers)Plastic and mats down throughout your house.. And a cleaned up worksite… Who can ask for more… They are awsome!
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David J. Avatar
David J.
8/25/2016
5 star ratingI highly recommend David and his company, Right Size Plumbing Plumbing & Drain, as a result of the excellent service and competitive prices. They just installed a hot water tank for us and no one could match their price! We got a prompt response, the work was done professionally and there was no mess left in our house. In emergency situations, they are definitely the plumbers to call. Not only will they make you a priority, they are also the most honest company to work with. I will always recommend Dave and his company to my friends and family….thanks for the great work!!
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Kage N. Avatar
Kage N.
5/16/2016
5 star ratingI am not fond of calling a plumber AT ALL. Right Size was the exception. My toilet backed up and that was the beginning of major havoc in my shower and eventually washer…. Plunging was OVER. I called right size and they showed up within an hour and did some fancy thing called hydro jetting and my lines were unclogged… Not a problem since… And I didn’t have to pay a fortune… Well done… And thank you!P. S. These guys actually wore shoe covers as to not track dirt…( Never seen that before)
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Kristi G. Avatar
Kristi G.
5/14/2016

Contact the pros at Tip Top Drain Pros & Plumbing Experts to have an expert plumber at your door today.

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